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Product & services pricing
4.21/5
Chance of future purchase:
4.07/5
Shipping & packaging:
3.73/5
Customer service:
3.78/5
Return/Replacement policy:
3.64/5

Verified
5/5

2014-09-06

"Always satisfied with my purchases and very speedy service. I've done business with them several times and have never had any problems."


Verified
5/5

2014-09-06

"Parts came within a week. Everything fit and looked great. Will definitely be a return customer"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-09-06

"I deal with JP cycles online and in the store in Daytona .the staff in the store are always very helpful. I deal with a lot of different bikes asyou known. The staff in Daytona always takes there time helping me to look at the many options."


Verified
5/5

2014-09-06

"Great service and fast shipping"


Verified
1/5

2014-09-06

"Partial order received.
I have the part to hold the GPS, six screws, and two nuts.
I need the part to screw onto the back of the piece I did get and maybe some more nuts.
"


Rep reply posted 2014-09-07
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-09-06

"Quick shipping....very good"


Verified
5/5

2014-09-06

"Really easy to use site, my item shipped pretty fast. I'm satisfied, and will definitely order again!"


Verified
5/5

2014-09-06

"Well I'm still waiting for a belt the I order I have not received"


Verified
5/5

2014-09-06

"always provide excellent service"


Verified
2/5

2014-09-06

"I ordered a chrome side mount head light. It was supposed to have a high beam indicator, but the bulb was missing. Now I have the hassle of trying to find one somewhere."


Rep reply posted 2014-09-07
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-09-06

"Fast shipping. Happy with my order"


Verified
5/5

2014-09-06

"I have been completely satisfied with my products and shipping had not been a hassle at all. This is a great place to buy parts and service has been great. I had questions about some pipes I was buying and so I call the customer service and they were very knowledgeable. I have became a J & Cycle guy forever. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-09-06

"Good price and fast delivery"


Verified
5/5

2014-09-06

"As always, great service!
"


Verified
5/5

2014-09-06

"Order was complete and delivered as stated
"