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Product & services pricing
4.21/5
Chance of future purchase:
4.07/5
Shipping & packaging:
3.73/5
Customer service:
3.78/5
Return/Replacement policy:
3.64/5

Verified
5/5

2014-09-06

"Items arrived very quickly; just as described. Would definitely order from them again."


Verified
5/5

2014-09-06

"awesome service and delivery.
will continue to shop at this site
"


Verified
3/5

2014-09-06

"I ordered a tire online that was shown as being in stock and would ship within a day or two. The next day I receive an e-mail, stating that they did not have the tire in stock and they couldn't give me a date when it would be available. Followed with the usual apologizes and the promise of shipping the tire out, just as soon as it comes in. Next time I'll call and talk to an operator that can verify that an item is in stock."


Verified
5/5

2014-09-06

"I have purchased many items from J&P Cycles and have been very satisfied!
The shipping is very fast and the quality of their merchandise is excellent.
Some items I received did not fit or were no longer needed, so I returned them with their prepaid return shipping labels. The convenience of returning items and JP'S excellent customer service makes them #1
"


Verified
2/5

2014-09-06

"The item was a pair of dice that had been converted to a pair of valve stem caps. It could have been placed into a small USPS Priority Mail envelop, but instead J&P put it into a shoebox and charged me over $10 foe shipping. Not fair. "


Rep reply posted 2014-09-07
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We apologize if you feel our shipping rates are too high. We do have basic shipping charges for all orders. We may be able to lower the shipping cost as a one-time courtesy. In these instances, we request that you call or chat in to place these orders, so we can manually adjust the amount depending on the total cost of your purchase and/or weight. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-09-06

"Great products, great prices, amazing selection!!!"


Verified
5/5

2014-09-06

"Product was perfect and I had it in 2 days!"


Verified
5/5

2014-09-06

"Truly awesome service from purchase to delivery. We will b doing business for a long time. For my bike projects. "


Verified
5/5

2014-09-06

"Ordering was easy, delivery was fast ."


Verified
5/5

2014-09-06

"Great products, no issues."


Verified
5/5

2014-09-06

"Recieved my Memphis shades windshield in good order, installed it on my 2008 gold wing it looks great! I know I'll enjoy it for years to come. "


Verified
5/5

2014-09-06

"Oh, the customer service is great and the jacket fits me nicely, portraying a look that I have always wanted. Thank you very much."


Verified
5/5

2014-09-06

"A good place to buy from."


Verified
5/5

2014-09-06

"Very pleased with the huge selection of products ,became a gold member on first order.My Alley cat cover arrived 4 days after purchasing,looks fantastic and bike runs great,way to go J&P,will be buying many more parts because of the great deals and fast shipping.Thank You !!!!!! JP San Antonio TX"


Verified
5/5

2014-09-06

"there great , I just $700.00 with them.
"