"Easy to order. No problems with items. "
"Just like everything I have ever ordered from j&p, fast delivery and always what I ordered. And at a very competitive price. "
"Excellent service, item shipped the next day, and very happy with the overal experience!"
"I LOVE JP CYCLES!!! Awesome people to work with!!!"
"As always, excellent products with great service"
"J&P Cycles,all I can say is between my wifes '04 sportster,my '08 night train and my '80 wide glide your Vintage catalog and the regular catalog cover everything we need and want.The Vintage catalog blows my nind what I can get.the speed of the Delivery is quick and I never received a damaged package or tire.your warehouse personal picking orders are great too,I never received the wrong item. Congrats J&P cycles is simply the best hands down.
"
"Right part, right quality, right fit, right on time. Excellent easy process. I'll use J&P again. Thank you, "
"Package was deliver in a good time frame. Motorcycle cover fit my Road King as advertised. Very satisfied. "
"I am a littler larger person and I orderd a shirt in 3x and its very small, I think - I am going to keep it and try to fit in it because I dont want to pay to ship it back."
"I was charged 7.99 shipping and the package took 9 days to get there. Amazon does not charge for shipping and packages get there in 2 days."
"fast shipping and good prices"
"Always great pricing, fast shipping, and accurate. Outstanding customer service and truly a pleasure to do business with. Great job and keep it up!"
"Received exactly what I wanted at a fair price - thanks!"
"Sent completely wrong item and had little concern to my urgent need for the product. "
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Awesome customer service and quick delivery"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to complete our survey. As a valued loyal customer, it is your feedback that enables us to provide the world class customer service that J&P Cycles customers have come to expect.
I apologize that you may feel that the ship time for your package took too long. We would like to take this opportunity to let you know about our expedited shipping options:
Upgrading to Flat-Rate Shipping for 3-Day, 2-Day and Next Day UPS Deliveries in the Continental United States has never been easier! Flat-rate UPS Next-Day, 2nd-Day and 3-Day shipping is available for packages of 20 lbs. or less. Excludes gas tanks, fenders, handlebars, highway bars, exhaust, seats, tires, and wheels. Make sure you place your order by 6 p.m. C.S.T.
Nationwide Flat Rates for Next Day, 2-Day and 3-Day Shipping (Under 20 lbs., some exclusions apply)
• Next Day Air for $34.99
• 2-Day Air for $20.99
• 3-Day Select (guaranteed) for $17.99
Oversized Flat-rate shipping is for packages over 20 lbs. Oversized flat-rate includes gas tanks, fenders, handlebars, highway bars, exhaust, seats, tires, and wheels. Must order by 6 p.m. Central Time.
Oversized Flat Rate (Over 20 lbs.)
• Next Day Air for $69.99
• 2-Day Air for $44.99
• 3-Day Select (guaranteed) for $34.99
You can view all of the details at http://www.jpcycles.com/home/shipping
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”