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Product & services pricing
4.21/5
Chance of future purchase:
4.07/5
Shipping & packaging:
3.73/5
Customer service:
3.78/5
Return/Replacement policy:
3.64/5

Verified
2/5

2014-09-04

"One of the parts I ordered was on back order and I feel I should have been notified of it and did not find out till I called looking for it days later. Ended up cancelling it. "


Rep reply posted 2014-09-05
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-09-04

"Delivered on time as expected, product was not damaged and installed easily"


Verified
5/5

2014-09-04

"I needed to make a change due to the delivery date, the agent was very friendly and knowledgeable. She revised the order and everything was delivered on time. Thank you JP Cycles"


Verified
5/5

2014-09-04

"Quick shipping and product was as described at a great price"


Verified
5/5

2014-09-04

"Cant beleve it ordered one day and got it the next"


Verified
5/5

2014-09-04

"the product was delivered in a timely manner as posted. Couldn't ask for more."


Verified
5/5

2014-09-04

"Fast delivery, good products."


Verified
1/5

2014-09-04

"They screwed up my order over 2 weeks ago. Still waiting for them to send me the right part. I have called them several times and get terrible customer service. Do not recommend this company to anyone."


Rep reply posted 2014-09-05
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-09-04

"I great service, quick shipping."


Verified
5/5

2014-09-04

"Order shipped next day and arrived in NZ only a few days later. Great service. "


Verified
5/5

2014-09-04

"You had the part I could not find anywhere else. Good job"


Verified
5/5

2014-09-04

"Fast delivery and processing"


Verified
4/5

2014-09-04

"Good fit. Got what i ordered."


Verified
5/5

2014-09-04

"Great transaction. Will definitely order from JP again."


Verified
5/5

2014-09-04

"J&P delivers at near the speed of light.
Classified Motorcycle Co. #16 Sportster has lots of parts from these folks.
And they have the old style tapered spoke brush thats helpful on lots of wheels, not just spoked.
A++
"