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Product & services pricing
4.21/5
Chance of future purchase:
4.07/5
Shipping & packaging:
3.73/5
Customer service:
3.78/5
Return/Replacement policy:
3.64/5

Verified
1/5

2014-09-04

"I will not be shopping with this company ever again. "


Rep reply posted 2014-09-04
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-09-04

"Fair prices & prompt delivery.
"


Verified
5/5

2014-09-04

"I am very satisfied with the products I ordered and the promptness of delivery. I have always considered JP Cycle to be my first shopping stop for aftermarket HD parts or accessories."


Verified
5/5

2014-09-04

"Fast shipping, very good prices, and excellent selection to choose from. Definitely be using you for my future purchases."


Verified
5/5

2014-09-04

"Fixed everything quick. and delivery was on time."


Verified
5/5

2014-09-04

"Very helpful customer service. Very quick delivery."


Verified
5/5

2014-09-04

"Every time I ordered, I got it pretty fast. "


Verified
5/5

2014-09-04

"Order was received on time."


Verified
5/5

2014-09-04

"Best customer service I ran into in a long time. Friendly, informative and a pleasure to work with. Products arrived on time and fit and finish are superior."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-09-04

"i always get what i want from j&p. they will get alot of my money. hahaha good service and products. thanks "


Verified
5/5

2014-09-04

"As always great quick service from J&P Cycles!! "


Verified
5/5

2014-09-04

"Order arrived one day early packaged in such a way to prevent damage,exactly what I wanted.
"


Verified
5/5

2014-09-04

"Both products were outstanding. Fit was perfect."


Verified
5/5

2014-09-04

"I bought the MULLER MOTORCYCLE AG Power Clutch and Barnett steath 39" cable. Great quality products. Adding this with the Muller power clutch made my clutch pull incredibly light even with the performance clutch pack. Service was quick and informative. "


Verified
5/5

2014-09-04

"great to work with!
fast shipping... easy returns very happy with the products!
"