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Product & services pricing
4.22/5
Chance of future purchase:
4.08/5
Shipping & packaging:
3.75/5
Customer service:
3.80/5
Return/Replacement policy:
3.67/5

Verified
5/5

2014-08-24

"great price and very fast shipping"


Verified
5/5

2014-08-24

"Ordered one day and product arrived the next. Great quality product that I'm glad I bought. Instructions for install were easy to follow as well. "


Verified
5/5

2014-08-24

"Order was filled and shipped quickly."


Verified
5/5

2014-08-24

"The product was as advertised and came very quickly...I would order from J&P again... in fact I will check them first before going to other sites for price comparison"


Verified
5/5

2014-08-24

"Great price, fast shipping. Thanks. "


Verified
5/5

2014-08-24

"No need to shop anywhere else. They have everything you need at the right price. "


Verified
5/5

2014-08-24

"This transaction was great. "


Verified
5/5

2014-08-24

"Easy to order, on time delivery. What else can you ask for?"


Verified
5/5

2014-08-24

"Good parts. Ships fast. I'm happy
"


Verified
5/5

2014-08-24

"Gave me confidence in that my lic plate was properly supported."


Verified
5/5

2014-08-24

"The order arrived quickly and was just what was ordered. I am very happy with my purchase and with J&P Cycle"


Verified
3/5

2014-08-24

"The sizing of helmets is misleading. A 2x helmet with gmax looks like a children's helmet. I think you should require a comparison to hat band sizes. It is a gamble buying a helmet on line.
your company and services are great but I probably will go to a dealer for a helmet from now on. I returned my helmet purchase for credit. It did not fit by a long shot.
"


Verified
2/5

2014-08-24

"Hello. I received a different part to the item l ordered and your shipping charges are expensive compared to other U.S. suppliers. "


Rep reply posted 2014-08-24
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-08-24

"First time buyers on internet and very pleased with the merchandise and it got here very quickly. "


Verified
5/5

2014-08-24

"Hi! I purchased some diamond fire plugs, an upgraded silicone plug wire set, and a carb rebuild kit. My 1996 Electra Glide now starts up easier, idles lower, both with the choke out and in, and rarely dies. I can push the choke in earlier than I was able to before, after about 2 mins now instead of the 15 beforehand. The lower idle saves my eggs from cooking while in traffic as well! Thanks JP Cycles, you're a lifesaver!"