ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.22/5
Chance of future purchase:
4.08/5
Shipping & packaging:
3.75/5
Customer service:
3.80/5
Return/Replacement policy:
3.67/5

Verified
5/5

2014-08-24

"Right merchandise and delivered quickly!!!"


Verified
5/5

2014-08-24

"I received the correct part in a timely manner."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-08-24

"First time using J&P Cycles. They had the best price and shipped on time as promised. I will be using them again."


Verified
4/5

2014-08-24

"The only issue with this order is as follows: I ordered 2 tires and was under the assumption according to the online processing both of my tires would be delivered on the same day but they weren't.
Otherwise im very pleased and will continue to order from J &P
"


Verified
5/5

2014-08-24

"My recent purchase arrive on schedule and I am satisfied with JP Cycles Customer service"


Verified
5/5

2014-08-24

"I'm satisified with J&P. They always seem to deliver good products. "


Verified
5/5

2014-08-24

"Quick free delivery for a tire that was a good buy."


Verified
5/5

2014-08-24

"great service. fast shipping. great selection."


Verified
1/5

2014-08-24

"Placed order on 13th of Aug.Today is 24th have not received order.Called a couple times to check on order each time same answer.Order will ship in 2 to 4 days."


Rep reply posted 2014-08-24
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-08-24

"Great service. Fastest delivery I seen in awhile. I plan to use this site many more times. "


Verified
5/5

2014-08-24

"When my windshield came it was in perfect condition, nicely wrapped and boxed!"


Verified
5/5

2014-08-24

"Transaction was fast and flawless."


Verified
5/5

2014-08-24

"My order was delivered to my home the day it was promised & I depended on that in order to make the repairs I needed in a timely fashion. "


Verified
5/5

2014-08-24

"Thank You for all the help with out any problems Its been A pleasure . THANKS"


Verified
5/5

2014-08-24

"We were pleased with the quick delivery and liked the product."