"None of the parts I ordered were supposed to fit on my Harley. Am returning parts as they did not fit on my bike. Highway bar. Poorly made as holes and bars did not match"
"Product was exactly what i needed and was promptly shipped."
"I placed an order W1334234 in Augu, 13. There were 3 items , and you shipped the same day 2 of them.The other one is part number 223-321, a 11.5 rear round polish rotor. I have tried several times with customer care so that they contact the vendor in order to speed up the delivery of this part, which I really need ASAP, without success so far because up to this poit in time I am still waiting from you to ship that part"
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Great products, good prices, and quick shipping! "
"I love the speedy shiping"
"All the parts that I ordered fit perfectly as advertised & shipped to me within 2 business days! Will order from J & P again! "
"Every time I have ordered from J& P Cycles my order was shipped on time and complete."
"Fast order processing and shipping."
"Thank you for the timely service got me up and going very fast!!!!"
"This product looks great on my bike. I usually find it difficult being sure about an online purchase and how it will work out, the information on this item did the trick.
Thanks Jp cycles.
"
"Good service good glasses"
"right on time, right parts"
"Always get prompt and efficient service from J&P. "
"When I tried to return a wrong ordered item I ended up having to pay to ship it back because there wasn't a return ship label. "
"The order was complete, and shipping was very quick, always a good experience with J.P. Cycles."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. If you feel the product may be defective or incorrect and you have not already returned your item,we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”