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Product & services pricing
4.22/5
Chance of future purchase:
4.08/5
Shipping & packaging:
3.75/5
Customer service:
3.80/5
Return/Replacement policy:
3.67/5

Verified
5/5

2014-08-25

"Extremely easy shopping and checkout. You had what I needed and at a competitive price. I will shop here for future needs. "


Verified
2/5

2014-08-25

"tres belle apparence, mais ceinture de moindre qualite.
trop cher payer a mon avis.
"


Rep reply posted 2014-08-25
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-08-25

"Delivery to australia fast and prompt - Item as advertised - Item protected when posted - Could not be happier "


Verified
4/5

2014-08-25

"thank you for your intrest in what i think"


Verified
5/5

2014-08-25

"On time delivery, great price, great product"


Verified
5/5

2014-08-25

"I give J&P cycle an A PLUS it was sent out the same day i ordered it got it in 2 days it was to small i had to send it back but that was easy they give u a return form i got every thing for my bike from J&P its just that they stand behind their parts "


Verified
5/5

2014-08-25

"Have never had a problem when ordering from J&P Cycles. Everything is always correct and packages are always delivered on time. Great Service!!!!!!"


Verified
5/5

2014-08-25

"very quick turn around time. would order again."


Verified
5/5

2014-08-25

"I was able to verify the part would fit my motorcycle on your website prior to purchase. Very Helpful"


Verified
5/5

2014-08-25

"I purchase Harley parts from over twenty dealers in the US, Europe and Australia and it is my experience that J&P are the best to deal with for the following reasons. Reasonable price on parts, best price on postage and the best customer service that there is in Motorcycle land."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-08-25

"right on time very pleased"


Verified
5/5

2014-08-25

"Fast efficient ordering and delivery to Australia.
Very good service.
"


Verified
5/5

2014-08-24

"Super fast shipping! No bad surprises!!"


Verified
5/5

2014-08-24

"was very happy.i got parts before est time i will do more business with jp cycles "


Verified
5/5

2014-08-24

"Very quick delivery and product was exactly what I ordered and wanted. Thanks for the great service!!

Bill McIntyre
"