"Excellent service & delivery experience. Thank you"

"My face shield was broken and one was missing. I called customer service they were so nice got the replacements the next day and they were perfect and fit my helmet correctly. "

"I ordered a tire at the end of June. It was suppose to be delivered by July 1. I had a vacation planned at the end
of July, which is why I needed the rear tire.
The tire never showed up. It took a week to resolve the issue only to find out it was out of stock.
But JP cycle never checked other locations to help correction the lost tire.
Until I was charged twice for a tire that I never recieved.
1) lost in transit
2) Back ordered till 8/12, but charged for it.
Finally talked to Taylor MI location they had 3 tires in stock.
3) Purchased another tire, which was shipped the next day.

BUT I am unable to go on my planned vacation. IT leaves this sunday.... PS it was paid for...MY LOSS :("

"Needed a tire..you had it"

"Sent exactly what i ordered in an incredibly quick delivery time"

"I ha e been satisfied with the product and service "

"Bag speakers that I ordered were not compatible with my audio system, although they appeared to be in J&P's catalog. But, no problem when I used their pre-paid return shipping label and dropped it at a UPS site. In a few days the product was received and a credit back to my original card was completed. I really appreciate the fact that they refunded straight to my credit card instead of surprising me with an in-house credit that could only be spent on their site. Thanks J&P for the great experience."

"JPs website is lousy, too many popups, easy to make a mistake and buy the wrong item, then you're stuck with it unless you want to pay for shipping. You're better off buying from someone that offers free shipping.
"

"I ordered what I needed and got it quickly...."

"I ordered part believing the part was in stock, which may have been my error. I waited 8 days without an update an decided to call to check on status. Customer rep was professional but told me part was on back order waiting on stock from v-twin, I felt that if my order status would have been updated to not available, it could have saved me some time in locating my part, as it turned out I lost 8 days for nothing. with no estimation of availability I decided to cancel order, and look elsewhere, I will say in the past I have had multiple orders With J&P cycles that I was completely satisfied with, so I plan to continue ordering from J&P cycles."

"They are always on spot with bike part matching and shipping is always quick and easy. "

"I ordered 2 shock absorbers for my front end(rubber bushing). They sent in 2 small bags via mail, only one was delivered. Haven't heard back from my email and still jabent received my 2nd one
"

"My product was received within 24 hours of ordering "

"Parts are as described and priced well."

"Should add more pictures of each product and fitment info."