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Product & services pricing
4.24/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.86/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-07-13

Excellent service

"The products I received were as good our better than I expected. Very happy with j&p .Clothes bike parts you name it ,and delivered fast.thanks j%p"


Verified
5/5

2022-07-13

Why J&P continues to succeed

"I can always count on J&P Cycle to provide excellent pre-sales info from a super knowledgeable staff. Add to that the best quality products at a more than readonable price. Sounds like a commercial but the above is why I keep coming back. "

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Verified
5/5

2022-07-13

Excellent timely service

"Had exactly what I needed and got it out fast!"

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Verified
5/5

2022-07-13

Products

"Products came on time!! Very satisfied!!"

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Verified
5/5

2022-07-13

Prompt

"Prompt and accurate exact"

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Verified
2/5

2022-07-13

Hubcap fillerplug

"Ordered June 28, has not yet arrived, nor have I heard anything
"

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Rep reply posted 2022-07-14
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-07-13

Excellent product as described

"Excellent product items described exactly to what I needed"

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Verified
5/5

2022-07-13

Awesome

"Salesman was great. Great experience "

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Verified
5/5

2022-07-13

Great Products, Quick Service!

"Very please with my purchase."

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Verified
5/5

2022-07-13

Best

"Ordered a tire, I get all my parts from JP.
Fast, and correct item.
"

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Verified
5/5

2022-07-13

Great Company.

"No hassle shopping. Great description of product and lightning fast shipping."

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Verified
5/5

2022-07-13

Great customer service.

"Ordered a part it turns out I didn't need. The return was easy and hassle free."

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Verified
5/5

2022-07-13

Super fast shipping!

"Order was placed and received within days!"

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Verified
5/5

2022-07-13

Good

"the only thing, is that I did not a received a confirmation of the delivery. "

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Verified
5/5

2022-07-13

parts

"your service has been great"

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