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Product & services pricing
4.24/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.86/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-07-14

I always buy here

"Everything was as good as usual I always come back to buy from you guys thank you"

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Verified
5/5

2022-07-14

Great

"Exceptional product, feels great in use would definitely recommend "

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Verified
3/5

2022-07-14

Mostly good.

"Left me hanging on one part, other stuff shipped quick."

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Rep reply posted 2022-07-14
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
1/5

2022-07-11

I’m still waiting on my order?

"I’m still waiting on my order which was placed almost a month ago, no updates either?"

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Rep reply posted 2022-07-11
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
4/5

2022-07-14

Does NOT ****

"Easy to Order, Shipped on time, came as promised, easy install, included a link to video. Like the title says, "Does NOT ****"."

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Verified
5/5

2022-07-14

J&P rock

"Great experience. Thank you "

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Verified
5/5

2022-07-14

Straight forward

"Wait time on part listed as 3-5 weeks. Received part in 2 weeks. Nice surprise.. never had a bad experience with JP so far."

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Verified
5/5

2022-07-14

Excellent service

"This time like every time i had great service from J&P. Thanks for always being great! "

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Verified
5/5

2022-07-14

Harley Davidson parts

"Wonderful as always. Great "

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Verified
5/5

2022-07-14

No complaints

"Have bought and had items shipped from JP. All good, no issues. Helpful employees at my local store."


Verified
1/5

2022-07-14

Wrong tire!

"As soon as I got the shipping confirmation email I noticed they sent the wrong tire. When I called they refused to cancel the order. It was 100% their fault they refused to have UPS intercept the shipment. I spent alot of time dealing with their mistake and they billed my credit card for 2 weeks. That was the first...and last time I will use J&P Cycles."

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Rep reply posted 2022-07-14
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-07-14

Great service. Quick delivery

"Had a question, it was answered quickly, purchased. And it arrived quickly, satisfied customer here!"

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Verified
5/5

2022-07-14

Voltage regulator

"Great product and very fast delivery"

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Verified
5/5

2022-07-13

Great Service

"I ordered tires and the delivery company lost them. J&P took care of it immediately and sent us a new order. It was great to speak to a real person who quickly responded to our needs. I would order from this company again."

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Verified
5/5

2022-07-13

Outstanding service

"Had no troubles ordering, and my order arrived quickly!"

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