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Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
5/5

2022-07-14

Trunk relocation set

"Nice product good product delivered as promised in a fast timely manner."

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Verified
5/5

2022-07-14

"Ordered crash bars from them was excellent quality and delivered in 3 days after ordering. The install was quick and easy "

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Verified
5/5

2022-07-14

Outstanding Service

"Everything in the entire process was done with extrem professionalism. All of it from ordering, on line help , fitment, paying and shipping was done in the outstanding way, that you J&P."

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Verified
3/5

2022-07-14

Customer communication

"Ordered two item’s for my 1944 WL, and waited till I forgot about the order, just over a month. When it did ship , I had not planned for it and over drew the account I use for online purchase. The parts were a friction kit for the rocker clutch pedal, and a kick arm for starting the bike. Both items are kinda important for the operation of the motorcycle. I didn’t wait I ordered and received from a competitor and had them in days. I remember a antique catalog you used to put out every so often, bring it back or send me one and we can possibly try again. I have a 1954 waiting in the wings as soon as the ‘44 is up, RedLeg"

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Rep reply posted 2022-07-15
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-07-14

I always buy here

"Everything was as good as usual I always come back to buy from you guys thank you"

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Verified
5/5

2022-07-14

Great

"Exceptional product, feels great in use would definitely recommend "

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Verified
3/5

2022-07-14

Mostly good.

"Left me hanging on one part, other stuff shipped quick."

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Rep reply posted 2022-07-14
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
1/5

2022-07-11

I’m still waiting on my order?

"I’m still waiting on my order which was placed almost a month ago, no updates either?"

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Rep reply posted 2022-07-11
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
4/5

2022-07-14

Does NOT ****

"Easy to Order, Shipped on time, came as promised, easy install, included a link to video. Like the title says, "Does NOT ****"."

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Verified
5/5

2022-07-14

J&P rock

"Great experience. Thank you "

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Verified
5/5

2022-07-14

Straight forward

"Wait time on part listed as 3-5 weeks. Received part in 2 weeks. Nice surprise.. never had a bad experience with JP so far."

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Verified
5/5

2022-07-14

Excellent service

"This time like every time i had great service from J&P. Thanks for always being great! "

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Verified
5/5

2022-07-14

Harley Davidson parts

"Wonderful as always. Great "

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Verified
5/5

2022-07-14

No complaints

"Have bought and had items shipped from JP. All good, no issues. Helpful employees at my local store."


Verified
1/5

2022-07-14

Wrong tire!

"As soon as I got the shipping confirmation email I noticed they sent the wrong tire. When I called they refused to cancel the order. It was 100% their fault they refused to have UPS intercept the shipment. I spent alot of time dealing with their mistake and they billed my credit card for 2 weeks. That was the first...and last time I will use J&P Cycles."

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Rep reply posted 2022-07-14
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.