"When I ordered the part, I was not informed that it was on backorder. So I wait till I couldn't wait anymore and I called. That's when I was informed that the partwas on backorder. So I had to order from another site. "
"My order came fast. All the items were packed well and great quality. No complaints "
"Came as described happy with purchase so far havent used it yet but I think it will be a good addition along with my saddlebags to carry what I need for trips"
"My S&S Super E carb set was delivered in 7 or 8 days from USA to Thailand.
I'm running 30% more power now on my 2000 Fatboy.
I've slways used J&P because they are the best"
"Product was what was advertised and was delivered promptly without delay. "
"No e mail no call no nothing confirmed order 15 days ago and still nothing "
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"I love my new helmet light but still feel safe. Hard to find a small helmet that isn't heavy and this was perfect!"
"Delivery was on time and everything as described.
Always great service"
"Ordered mirrors, only one came. Web site didn't specified that mirrors don't come in pairs"
“Hello Thank you for taking the time to provide feedback on our products and services. This helps us to maintain the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, your input helps us to provide world class customer service that J&P Cycles you have come to expect. We regret any inconvenience you may have experienced in navigating our website. We would like to take this opportunity to tell you about the Technical Support Features of our website in hopes that they may enhance your shopping experience in the future. • We welcome you to use our Technical Support Teams at http://www.jpcycles.com/chat/launch for Live Chat or call 1-800-397-4844 for Phone Technical Support. • We invite you to visit us at http://jpcycles.custhelp.com/app to use our new customer service and tech self help interface. You can search for answers, watch videos, or just browse our fast growing J&P knowledge base. • You can also find answers from staff and fellow bikers at our J&P Online Community at http://community.jpcycles.com/ Once again, thank you for filling out our survey. If we can provide any assistance to you, please contact us through email at customerservice@jpcycles.com or call us at 800-338-1747. Thank you, Customer Service J&P Cycles www.jpcycles.com”
"Ordered many times and ALWAYS ON TIME. NEVER A PROBLEM WITH J & P CYCLES"
"Always fast shipping, easy check out and always get products that fit...."
"Never received the 2 tank bags I ordered. Haven’t heard anything from the seller"
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"Always an awesome experience "
“We appreciate you for taking the time to fill out our survey and share your feedback on your online experience. J&P Cycles is committed to bringing our riders the best customer service and the highest quality products. Thank you for choosing J&P Cycles and have a great day on two wheels!
”
"Easy to navigate the web page fast service!"
"Great product, easy install. Light did have a few deep scratches on the lense when I opened up, but overall I was satisfied "
A rep from J&P Cycles, JPCyclesKE, has responded:
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”