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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
3/5

2022-06-21

Rain suit

"Quick and easy. Like to use online."

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Rep reply posted 2022-06-22
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for the great review. We appreciate you taking the time to let us know how we are doing. We strive to be the best in our industry. Our goal is to offer great customer service and be able to get you what you need. Thank you for choosing J & P Cycles and helping us "keep the world on two wheels". As always, ride safe."


Verified
5/5

2022-06-21

Fast delivery

"Part fit perfectly fast delivery "

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Verified
1/5

2022-06-21

Horrible service

"What are the set of tires was told they were gonna be in that week they didn’t come I called up they said it was at the manufacture and they didn’t know anything and he couldn’t cancel my order for me, I called a few days later and spoke with somebody else they informed me that the tires were not made and they don’t know when they would get them back in stock again and canceled my order right away I will not be ordering from JP cycles again."

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Rep reply posted 2022-06-22
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-21

All good. Timely delivery and packed properly.

"All good. Timely delivery and packed properly.
"


Verified
5/5

2022-06-21

Great service lower prices

"The service is amazing but i wish the discounts were a little better. All and all very satisfied "

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Verified
5/5

2022-06-21

RECEIVED WITHIN 2 DAYS

"Ordered white walls and had them within 2 days. Will buy again from J&P."

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Verified
1/5

2022-06-21

Never got the part

"Never got the part. Was waiting for it 3 weeks "

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Rep reply posted 2022-06-22
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-21

Happy customer!

"Order came as promised! Thank you. "

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Verified
4/5

2022-06-21

Satisfied customer

"JP cycles usually has what I’m looking for and they make buying online easy."

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Verified
5/5

2022-06-21

Easy, Fast, and great selection!

"They have a great selection of parts! Ordering was easy and delivery came very fast."

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Verified
5/5

2022-06-21

great products, Extremely Quick ship,

"I ordered a new mustang seat for my street glide, a weed before my planned trip. called mustang and they said three week backorder, J&P had it in my hands in two days, unbelievable shipping and service. One very happy Rider. and the seat was just what I needed. "

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Verified
5/5

2022-06-21

metzner tire

"they were fast delivery and this tire are great
"

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Verified
5/5

2022-06-21

Great prices, great service!

"I always get a great deal from J&P Cycles! Whether it’s buying name brand products or their own brand, I always get a great deal and fast shipping."

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Verified
5/5

2022-06-21

EXCELLENT SERVICE - AS ALWAYS !

"EXCELLENT SERVICE - AS ALWAYS !"

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Verified
3/5

2022-06-21

Almost got it.

"Still waiting on my last parts to arrive. So far so good. Probably would rate them higher but the long wait is not good. "


Rep reply posted 2022-06-21
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.