"I ordered 2 cables For my Harley sportster.I paid for second day delivery ,But didn't receive item for five days. When cables arrived The inner cable was too long.I had to take them to a local shop and have both shortened. Even before paying to have them shortened, The cost for the cables was higher than it was from the local Harley dealer. But I thought I could get them delivered faster Through you.Now I know better. "
"Iv had great experiences and will continue to do so. Quick. Helpfull agents. Good delivery options
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"Very happy with the experience "
"When you request 2nd day shipping and it doesn't ship the same day you've ordered it then why pay for the quicker shipping? Especially when you're in a bind."
"Quick easy and fast thanks"
"Ordered about a half dozen different items, including a new rear fender that's getting painted. Very happy with the quality of everything, can't wait to get my 1990 Springer back on the road."
"Awesome just what we wanted"
"These guys did great. I ordered a part that didn't quite fit. They were very good at doing an exchange for something that was a better fit. I'll be shopping here again most definitely. They also have really good prices."
"Ordered parts needed in a hurry and they were quick to get the order out and shipped to me "
"Easy to maneuver website and very fast shipping! Love the helmet."
"Have not received parts have called several but nothing yet unfortunately a trend we see more and more these days in this country in the force and work place I just wait and wait but no parts yet "
"I've ordered a number of things over the years from J&P. I never had any issues. Fast reliable service."
“We appreciate you for taking the time to fill out our survey and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions on your experience. We are always looking to improve our customers shopping experience. J&P Cycles is committed to bringing our riders the best customer service and a vast array of options. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
"Cable delivered quickly and fit perfectly. Much cheaper than price quoted from Harley. Dealership said “good luck finding them!” But one easy search at J and P Cycles and found them quickly! "
"I received my purchase very quickly and it was just what I ordered "
"some issues with finding the right, available and wanted parts"
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”
A rep from J&P Cycles, JPCyclesKE, has responded:
“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.
”