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Product & services pricing
4.26/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
5/5

2022-06-12

n/a

"Found what I needed, did not install yet
"

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Verified
5/5

2022-06-12

All correct

"On time and proper fit. Thanks"

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Verified
5/5

2022-06-12

Customer Service is 2nd to NONE!

"The folks @ JP Cycles are always taking extra measures to help out with anything, most notably when there’s an issue with an order. They are on top of it from beginning to end, ensuring a first class experience! "

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Verified
5/5

2022-06-12

Always good experience

"Order way too much stuff from JP. But…. Only cause it’s always good stuff!"


Verified
5/5

2022-06-12

Air filter

"Ordered online fast delivery excellent fit customer service was great "

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Verified
1/5

2022-06-12

Disappointed

"Half hour after placing my order, realized I ordered the wrong exhaust. I contacted customer support immediately, but they wouldn’t stop the order. Now I wait for the wrong exhaust to arrive, so I can ship it back, waiting, then wait again for the correct exhaust to arrive. Several weeks of waiting. So wrong. I tried to change my order less than half hr. Of ordering. VERY dissatisfied "

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Rep reply posted 2022-06-15
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-12

J&P cycles excellent as always

"Every order is filled promptly and arrives well packed and on time their customer service is great. Never any complaints when it comes to J&P. "

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Verified
5/5

2022-06-12

Great prices

"great prices and fast shipping"

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Verified
5/5

2022-06-12

Both orders I’ve made have been perfect. Quality parts with fast shipping.

"Awesome site. Items never disappoint. "

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Verified
5/5

2022-06-12

Great and easy transaction

"Easy to find parts and fast check-out with very quick shipping"

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Verified
5/5

2022-06-12

Excellent Experience

"Found the bag I was looking for, price shopped and placed my order. Fast delivery and a great online ordering experience."

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Verified
5/5

2022-06-12

Easy to order

"Easy to order and to track order.
Arrived on time.
Excellent experience
"

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Verified
5/5

2022-06-12

"Had all I needed, thanks I'll be back "


Verified
5/5

2022-06-12

Awesome product, excellent quality.

"Fast delivery, great customer service "

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Verified
5/5

2022-06-12

Great helmet

"I appreciate how quickly J&P turned my order and shipped. Got the Shoei helmet delivered in a very respectable time. "