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Product & services pricing
4.26/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
5/5

2022-06-11

My 1990 FXRS

"Sometimes parts for an older motorcycle are hard to fine. You are making that easier for me. I haven't used parts I ordered, but they look like they'll be fine. Thank you."

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Verified
5/5

2022-06-11

Super fast!

"Ordered foot pegs for the Harley and got them the NEXT DAY! VERY COOL! THANKS "

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Verified
5/5

2022-06-11

I ordered tires for my bike, the process was great. I received them within a week

"Great company to deal with "

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Verified
5/5

2021-06-04

JP Cycles always delivers.

"I have used JP parts for decades. All parts are quality and fit perfectly. Very happy to have parts for my 1982 Supper Glide."

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Rep reply posted 2021-06-04
A rep from J&P Cycles, JPCyclesAA, has responded:

“We appreciate you for taking the time to fill out our survey and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions on your experience. We are always looking to improve our customers shopping experience. J&P Cycles is committed to bringing our riders the best customer service and a vast array of options. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-11

Great service

"Had what I wanted fast shipping"

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Verified
1/5

2022-06-11

My Last purchase

"Unfortunately, after many years of “acceptable” service, I don’t think I will be ordering anything through J&P again. My last 2 purchases were not only quite pricey, but both all together wrong. One causing about 6 hours of machining work that luckily I was able to pull off, but more recently after spending well into 4 digits for a brake system, a part came damaged and I was told because I opened it they will not replace or accept a return on the part. Luckily for me, Performance Machine stands by their products and I was able to get the part I needed directly. Boo, J&P!!!"

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Rep reply posted 2022-06-15
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-10

Great experience!!

"J&P had a hard to find tire and did not overcharge for it !! And I had the tire in a short amount of time !! Very nice experience "

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Verified
5/5

2022-06-11

Great product

"My place to purchase my motorcycle parts"

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Verified
5/5

2022-06-11

Easy and fast delivery

"Every time I order it comes very fast. "

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Verified
5/5

2022-06-11

Great product

"Product was very affordable and high quality. Worked great"

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Verified
5/5

2022-06-11

Perfect!

"ez site to navigate, good prices, everything as described, arrived as planned, no issues whatsoever."

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Verified
5/5

2022-06-11

Made everything simple

"With all the filters and being able to search parts made for my bike made everything simple and easy. Kept me well informed from purchase to delivery. "


Verified
5/5

2022-06-11

Super service…always

"Ordered a tool bag and it was processed and shipped promptly. Great selection and service "

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Verified
2/5

2022-06-11

After sale service

"I purchased a windshield and it does not fit. I am trying to return it but JPC will not respond to me on that return.
"

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Rep reply posted 2022-06-15
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-11

H-D Tires

"My tire order was received without delay and the price for the two tires was very competitive. "

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