ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.26/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
5/5

2022-06-11

Fast shipping-great products

"Was easy to use the website and to find what I needed. Once I did, easy check out an outstanding service as delivery was within two days. Love the ease of shopping on your website and your fast delivery of the parts I needed!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-11

Awesome

"Awesome, fits good and looks great "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2022-06-11

pretty good company

"Parts shipped quickly. Don't count on getting a discount when they have their specials though. Too many exclusions! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-06-10

Excellent product.

"Great experience from start to end. Fast shipping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-06-10

Tires

"J&P Cycles had the tires I needed that no one else had. I was told mid-august by the shops. Their price was excellent and the shipping time was very quick. Excellent Company!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2022-06-10

Good company

"Ordered some cables here in Ireland "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-06-10

A+ service and products

"A + Service and products...."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-10

Parts fit

"Easy to install and fit perfect "

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
3/5

2022-06-10

It would greatly help for products to have more pictures. A lot of items I am looking for are not on the site.

"Most of the time I can find what I need or think I need. Shipping is normally pretty quick, but I am a preferred member. I occasionally order the wrong part and it could definitely be easier to return those items. A barcode scan rather than having to find a way to print a shipping label. Mostly I am very satisfied with JP Cycles and tell my buds to search the site for their motorcycle needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-06-15
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-10

Fast, good price, King

"
Fast, good price, KingFast, good price, KingFast, good price, King
"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2022-06-10

Right parts @ right price

"I was looking for a inline brake switch for 07 fatboy. There were many switches available, but most did not look the same, and reviews show they didnt fit the existing wire harness. Ones that matched what i removed sold for much higher elsewhere. Shipping was very fast, got my part 2 days early, 2days instead of 5 as was estimated. I am pleased with service and selection, have been buying fro J&P Cycles for about 5 years now, will continue and RECOMMEND, to my friends and neighbors. Always the right part fast!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-10

Great product and service

"Ciro phone holder was easy to install and was delivered sooner than expected. Great product and company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-06-10

Great service

"Product come faster then me with a girl out of my league thanks guys !!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-10

Tool bag components

"J & P Cycles had exactly what I was looking for (and related items) at a fair price. Check-out process was easy and the goods arrived at my door on the delivery date promised!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-06-10

Great

"Good customer service! Care about the buying experience "