ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.26/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
5/5

2022-06-09

They do a great job!

"Orders and delivered in 2 days! I am a happy Biker!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-09

All in one place

"I have found everything I need in one place. Fast shipping and good prices. U can't go wrong. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-09

Great transaction, Very fast shipping.

"Great transaction, Very fast shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2022-06-09

H-D fork bag.

"Fast delivery.
Thank You V.S.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-06-09

Shovelhead brake stop

"Great price, item and fast shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-06-09

A little fender modification a little electrical modifaction

"I did not expect to receive the quality of product delivered I figured the plastic would be super thin I figured the chrome would be light etc. I bought a J&P product that they manufacture themselves a little chrome tail light for 18 bucks and some change. Well what I got was as good as any 400 dollar lay back taillight with axuilary lighting for your license plate. I do have to do a little fender modification with the light I expected this. I am a body man I did not however expect only 2 wires. Well a little light modification of both these I now have an awesome tail light break light and license plate light thanks to J&P"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-06-09

arrived rite on time

"prices were high but thats Biden's fault."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-06-09

fast service, great products

"fast service and delivery, products exactly as described. no issues."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-06-09

On time

"I received my package o time. I was well pleased with the product and delivery.

Thanks,
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-06-09

Quick delivery and excellent communication

"Quick fulfillment and delivery of order, excellent communication."


Verified
5/5

2022-06-09

Awesome fast delivery got the parts next day

"Fast delivery and half the price of the harley shop and they had the crossover tube gasket the harley shop couldn't even order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-06-09

SPEED CONTROL

"It was what I was looking for to replace what I had that broke after 20 years of service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-06-09

Great service

"Like always had what I needed "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2022-06-09

Frustrated shopping

"The part I ordered looked to be the right size and it was not!! Now I gotta return for credit and put out more money and still no rubber pad the size I need."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-06-15
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize for any inconvenience with this order. We are always here to help, and would like to resolve your issue. Please utilize our live chat feature , call us at 800-318-4823 or email us at customerservice@jpcycles.com. and one of our agents will be glad to help you. We appreciate you as a customer, and look forward to hearing from you. Again, we apologize for any frustration with this order. Thank you for choosing J&P Cycles, and have a great day on 2 wheels! As always, ride safe.


Verified
5/5

2022-06-09

Gas cap

"I bought a gas cap and it arrived on time, and it fit my bike like they said it would."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process