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Product & services pricing
4.27/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
5/5

2022-06-07

Excellent as always

"all parts acme in as described and on time."

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Verified
5/5

2022-06-07

Awesome service1

"Part I ordered was defective called talked to customer service. They next day shipped new part I sent defective one back got refunded faster than I thought . Customer service was and is Steller!!"

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Verified
5/5

2022-06-07

Great service and quick delivery!

"I had an easy time making my order and it was delivered quickly. Overall good purchase experience."

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Verified
5/5

2022-06-07

Cup Holder

"Everything was great. Quality product, pricing & delivery."

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Verified
5/5

2022-06-07

Awesome service

"I made a mistake on my order, called them, they gave me the right part number, sent me a shipping label, and voila, got the right stuff fast. Reps are very friendly and knowledgeable, "

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Verified
5/5

2022-06-07

Fantastic!

"The front tire I ordered arrived at my home sooner than promised and as advertised. Thanks!"

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Verified
5/5

2022-06-07

Fast shipping

"Fast shipping great product "

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Verified
5/5

2022-06-07

Great service and timing

"Fast and quick delivery and great condition"

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Verified
4/5

2022-06-07

FIRST TIME ORDERING

"NICE ITEM BUT WRONG PART. HAD TO REORDER BY PHONE."

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Verified
1/5

2022-06-07

The wrong part was sent

"I ordered a brake lever or my 2013 Honda CBR 250 r. I was sent a useless part that does not fit my motorcycle. What a waste of time and money."

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Rep reply posted 2022-06-16
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
4/5

2022-06-07

"As always I received my order in a timely manner "

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Verified
1/5

2022-06-07

No customer service

"Less than 2 hours after placing my order, I reached out to them to change the size, they told me it was too far along in the system to change, item didn't ship for another 48 hours. Just lazy "

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Rep reply posted 2022-06-16
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-06-07

Great

"Quality accessory, arrived in a timely manner."

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Verified
5/5

2022-06-07

hand

"part come in on time and works good"

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Verified
5/5

2022-06-07

Front tire is cool

"Fast shipping and convenient, shipped to my door in just a few days."

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