"They would not take return for a defective product. The customer service was very rude and offensive. "

"Good prices, product came quickly. Happy customer. I recommend buying from Jab-Tech."

"Excellent store! Best prices for water cooling gear anywhere on the net and terrific, fast shipping, too! Jab-tech is always the first place I look when I need water cooling parts."

"I'm not exaggerating here - the fastest order processing and shipping I've ever seen, as well as the fastest communication about the order's status."

"I had ordered a chipset cooler from Jab Tech. The package arrived fast and the price was very good. Unfortunately we had some problems with shipping and the item being shipped was damaged. However John at Jab Tech took care of the problem and immediately sent another one with his apologies. I do understand that packages get damaged from time to time, but customer service is number one in my book and Jab Tech provides just that!!!"

"I've been a customer of Jab-Tech for I guess about three years now. And this is an outstanding company. Their prices are competitive, selection is good and their order and delivery is top notch. I just can't say enough about this company. There aren't enough + marks after an A to give them due credit. I highly recommend this seller."

"Order From here. Their prices are quite reasonable and when I thought I had a defective item they took it back, tested it, gave me advice on why it might have given me trouble, and sent it back. They respond to emails promptly and ship quickly. They are top notch and made my transition into water cooling amazing. I will never air cool again and I will always go to them for things first."

"Pretty much the only online dealer I'll deal with. Totally satisfied on over 8 orders!

Once jab-tech forgot to include a NB hsf in my order, but this was quickly rectified with a refund."

"First order I have placed with this highly rated vendor. The order process went well. The packing and shipping process also went well and with my order arriving in a timely fashion and with no damage. The box the order came in was well packed. I was kept informed throughout the order process via email on the progress of my order.

The only beef I have with dealing with Jab-Tech concerns their website performance. Their website loads and updates slow for me. The website's layout and navigation are fine, but the website performance is slow for me. Maybe it has to do with the fact that I'm on satellite broadband though, but I don't have these performance problems with other company websites like Newegg or Sidewindercomputers. Other than that, this is a good company to deal with and I will use them in the future if they have what I need at a competitive price.

UPDATE 1/28/08: Just ran across my rating of this vendor and now their website's performance is much better. Either they upgraded their webserver or my sat broadband is working better. ;)

Great place to do business with here."

"I was thoroughly impressed by my first shopping experience with Jab-Tech. I got a prompt e-mail confirmation and then a separate e-mail notifying me that the item had shipped.

Everything was packed very well. Unfortunately, there were two small springs missing from the package. This was through no fault of Jab-tech as all the items in the package were sealed (they must have just been left out by the manufacturer).

In any event, I contacted Jab-tech yesterday (Sunday) and received a response the same day (on a Sunday!) indicating that the springs would be sent out the very next day via priority mail. That is amazing customer service. I couldn't be happier. I know this sounds like a commercial, but I really believe that great customer service should be recognized as much as we warn others about our bad experiences. Nice job Jab-tech I will be shopping with you again. "

"I had heard good things about this vendor. Placed an order on Sunday that was invoiced, processed and shipped on Sunday! Amazing. Excellent communication and flexibility. All the items arrived in a very timely manner and were well packaged. I *definitely* recommend this company to anyone else. Jab-Tech.com will have my business again!"

"I've actually used these guys 3 times but never thought to leave feedback til now, but they deserve it. I've never had a single issue with them before, all items are shipped within 24 hours, received on time (though that's more up to the mail carrier), and I havent had a reason to contact them yet. Maybe thats the one part of them that sucks, I wouldnt know, I havent had to :)"

"great prices on the parts I ordered recieved parts in two days."

"Ordered a heatsink and a bunch of case fans, they missed one and I informed them. Received the fan 3 days later. Very good service and pricing."

"So far, very good service from these guys. I order stuff and it gets packed and shipped almost immediately. No problems with billing or item quality to report, and the prices are lower than most places."