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Product & services pricing
3.65/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.55/5
Customer service:
3.59/5
Return/Replacement policy:
3.52/5
Featured Review


Verified
5/5

2024-07-17

Back up and cutting grass!!!

"Parts were OEM and were exactly the same and fit perfectly. The schematics and parts drawings on Jacks are essential to getting the correct part."

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Verified
1/5

2024-07-17

Still waiting

"You sent me this review for parts ordered on June 17, but we still haven't received them, therefore my review is very poor because I have nothing to review."

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Verified
5/5

2024-07-17

Great Service!

"Fast Shipping Good Price!"

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Verified
5/5

2024-07-17

Great Part, Great Timing, Great Price.

"Very Pleased and will use these guys again."

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Verified
5/5

2024-07-16

Quick Shipment

"Ordered a couple of replacement support rods for my lawn sweeper. They were delivered very quickly, at a fair price."

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Verified
5/5

2024-06-04

As Described! Fast Shipping, Reommended Seller!

"It was good! Parts worked as they should, up and running again!"

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Verified
1/5

2024-07-16

My experience was bad

"i had a problem with gas cap, called Jacks several times and sent emails no response. I will not use jacks again and will tell all I know to avoid using jacks."

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Verified
4/5

2024-07-16

Took a little while to pull together the items

"Good experience took longer than I was expecting for them to ship the order. No big deal in this case. "


Verified
1/5

2024-07-16

Waiting about 2 months

"I have been waiting for part over 2 months with minimal updates. I just want to cancel order ***-***-****. "

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Verified
5/5

2024-07-16

Easy

"It was an easy task to find what I was looking for and purchasing it . "

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Verified
5/5

2024-07-16

Great service and dependable

"I've been using Jack's for all my small engine and gas powered tool parts and they seem to always have the part I need in stock and I receive it in a timely fashion. Very dependable!"

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Verified
1/5

2024-07-16

No parts!!!!

"I ordered parts for my generator a month ago and the only thing I have received is emails stating parts are not in and dates that keep moving further away. Canceling my order and I want my money back!!!!"

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Verified
1/5

2024-07-16

Parts for tow behind spreader

"Ordered 5 parts on may 25. Notified June 10 1 part still on back order, expected June 14. July 16 and I have still not received any of my order. Not a good way to treat customers."


Verified
5/5

2024-07-16

Echo blower/vac OEM parts

"Ordered an OEM pull cord for Echo Blower/Vac to replace broken cord. Was easily able to find the factory part on Jack's Small Engines. The part needed to be ordered from the manufacturer and I received email communications and status updates to keep me informed. Part arrived and was exactly what I needed. Always a good experience sourcing through Jack's Small Engines!"

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Verified
5/5

2024-07-16

Awesome

"Looked like New ! He does a Great Job and is a Nice young man!"

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