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Product & services pricing
3.67/5
Chance of future purchase:
3.64/5
Shipping & packaging:
3.43/5
Customer service:
3.63/5
Return/Replacement policy:
3.60/5
Featured Review


Verified
5/5

2025-02-06

FD Equipment

"Great fit. Fast shipping!"

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Verified
5/5

2025-02-06

SERVICE WAS GREAT AND ACURATE

"I installed the carb, connected the fuel line, put in some fuel and it started on the second pull. You can't ask for anything more."

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Verified
1/5

2025-02-06

A month long wait

"Ordered on Jan 6th , kept receiving emails that stated product was “waiting on vendor for delivery “ finally cancelled order, after waiting a month for nothing."

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Verified
1/5

2025-02-06

Je ne l ai jamais recu

"Vraiment déçu car je ne l ai jamais reçu "

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Verified
5/5

2025-02-06

Great experience

"The ease of ordering the part and the speed of getting it delivered in hand was fantastic
Thanks
"

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Verified
5/5

2025-02-05

Home owner

"Excellent experience, got just what I needed to rebuild a 30 carburetor, saved me tons of money. Will use Jacks again, they’re great!"

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Verified
5/5

2025-02-05

Great customer service

"I ordered a part that showed to be in stock, and I selected 2nd day air for shipping. After several days of waiting, I found that there was a delay in getting my item shipped. I reached out to customer service and requested a refund for the expedited shipping fee, and received the refund immediately, along with an apology for the delay. I received my item a couple of days later via ground shipping, and verified the refund on my following credit card statement.
Stuff happens, but they made it right.
"

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Verified
1/5

2025-02-05

Showed In Stock but order was canceled

"Ordered part, 2 1/2 weeks later cancelled because it was no longer in stock. Should not have parts on shop page if they are no longer available from manufacture. Waste of my time"

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Verified
5/5

2025-02-05

Carb kit

"Great product great service and fast shipping thanks so much "

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Verified
1/5

2025-02-04

I have not received my package from jacks small engine repair

"Package not received. Still waiting "


Verified
4/5

2025-02-04

Good Service

"Received the part I ordered. Just like OEM and works great. Price was right on target and delivered when expected."

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Verified
5/5

2025-02-04

Dependable service

"Ordered from Jacks several times and they always come through. The communication is excellent."

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Verified
5/5

2025-02-04

Correct parts and very quick delivery!

"See title above! Can't say it better than that!!!!!!"

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Verified
5/5

2025-02-04

Excellent Service

"Quick shipping, arrived on time and the correct parts. I am satisfied that Jacks does their very best to get the parts I needed to me quickly. "

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Verified
1/5

2024-12-28

No response

"I have tried to contact the company to find out where my order is and they won’t respond back to me. Very disgraceful service and seeing the length of time that has passed, I doubt I’ll get my order or my money back. Extremely disappointing."

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