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Product & services pricing
3.65/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.54/5
Customer service:
3.58/5
Return/Replacement policy:
3.50/5
Featured Review


Verified
1/5

2024-10-10

Lousy service

"Order spray pump. Available from multiple other vendors. Multiple weeks and they keep telling me it's backordered. "

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Verified
2/5

2024-10-10

Late

"Ordered part from Jack's on 9/10/24, 2-10 days for shipping, got email one month later expected ship date 10/8/24, another email later on expected ship date 10/9/24, another email same ship date, well today is 10/10/24 got survey email on how Jack's did, gave them a two star for shipping part but I will give them a five star for letting me know when shipping is expected."

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Verified
5/5

2023-09-01

New Parts

"Parts arrived sooner than promised. Great Service"

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Verified
4/5

2024-10-10

Part fit perfectly was instock when ordered got here in a couple of days

"Definitely will order from them again I'd I need something thanks again"


Verified
5/5

2024-10-10

In stock and quick delivery

"Jack's had parts for my 10 year old strung trimmer in stock and delivered them quickly at an excellent price"

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Verified
1/5

2024-10-10

Item still hasn't arrived

"Well I ordered a connecting pin for a log splitter in Aug and it still isn't here. I am going to cancel my order."


Verified
5/5

2024-10-09

Excellent parts and service

"The parts I needed for my older Husqvarna lawn mower were available and shipped quickly."

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Verified
5/5

2024-10-09

Correct parts on time

"Correct parts I ordered delivered on time. "


Verified
1/5

2024-10-09

No deliver

"Advertised item but did not have it. Found elsewhere with no problem"

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Verified
5/5

2024-10-09

Great service

"Easy to ordering and fast delivery of my parts "

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Verified
5/5

2024-10-09

Got just what I needed, arrived fast.

"I found what I was looking for, great site. Delivery was very quick, back up and running in a couple of days!"

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Verified
5/5

2024-10-09

So pleased!

"I needed the trimmer head for my Homelite trimmer. On back order from Homelite for over 3 months. Discovered Jacks and had it in 3 days! So thankful."

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Verified
5/5

2024-10-09

Perfect

"Perfect transaction. Quick shipping."

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Verified
1/5

2024-10-08

It shouldn’t take 16 days to inform me that an item is out of stock.

"I ordered an axel and waited 16 days until I had to email and ask for an update. I was then told the item was unavailable. Your website was not accurate about availability, and I waited far too long to find out because of your poor customer service."

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Verified
5/5

2024-10-08

Tow Plate Hitch for zero turn lawnmower- McDonough, GA.

"Box wrapped up well, and I am impressed with the quality of the hitch plate for my zero-turn lawnmower, HEAVY DUTY!!! (including provided hardware). I installed it a few days ago... very simple and it is designed to fit perfectly. Will be using it soon and will provide more input afterwards."

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