"My order was correct and delivered on time.
I will definitely order from them again."
"Great service, and so easy because you have all the parts diagrams."
"Ordered two items to make the shipping worth it.
They canceled one item and send the other with no communication to see if I still wanted to proceed with the order despite not being able to fulfill in full.
So I’m stuck with paying $20 for an air filter for a trimmer. "
"I placed an order from Jack's in Oct. About a month later they were still waiting on the vendor to ship and supply.
I contacted Jack's to ask if possible to cancel the order. They did this the same day and refunded my money. No questions.
I cannot blame Jack's for the delay but the service was exceptional even a month after the order. Well done!!"
"I understand that the pieces are supposed to be back order from the supplier but I ordered those pieces before the beginning of November and I haven't received those yet. They expect to receive them by December 4th ???"
"Perfect parts-great experience."
"Always a great experience with Jack’s small engines. I’ve never had a problem with them."
"I love working with Jacks Small Engines. Good product, reasonable prices, on-time deliveries. "
"Ordered a part on 9/22/24 and it has not arrived yet. Today’s date is 11/14/24"
"Ordered several parts to repair my riding lawn mower. Everything arrived in the box and fit the mower."
"I was very satisfied with the parts. Everything worked like it should and I was able to repair the re-coil. I will definitely turn to you again in the future"
"It is a pleasure to order parts from Jacks Small Engine group.."
"Exactly what I needed to fix air nailer"
"Parts arrived quickly and was what I ordered. "
"Fast shipping. All parts were perfect."
"The parts are what they promised and the online parts books are easy to use. I have never had any problem getting the right parts. "