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Product & services pricing
3.58/5
Chance of future purchase:
3.59/5
Shipping & packaging:
3.44/5
Customer service:
3.52/5
Return/Replacement policy:
3.49/5
Featured Review


Verified
5/5

2024-11-15

Excellent!

"Great service, and so easy because you have all the parts diagrams."

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Verified
1/5

2024-11-15

Incomplete order

"Ordered two items to make the shipping worth it.
They canceled one item and send the other with no communication to see if I still wanted to proceed with the order despite not being able to fulfill in full.
So I’m stuck with paying $20 for an air filter for a trimmer.
"


Verified
5/5

2024-11-15

Exceptional service

"I placed an order from Jack's in Oct. About a month later they were still waiting on the vendor to ship and supply.

I contacted Jack's to ask if possible to cancel the order. They did this the same day and refunded my money. No questions.

I cannot blame Jack's for the delay but the service was exceptional even a month after the order. Well done!!
"

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Verified
3/5

2024-11-15

Quite a lot of time for delivery

"I understand that the pieces are supposed to be back order from the supplier but I ordered those pieces before the beginning of November and I haven't received those yet. They expect to receive them by December 4th ???"


Verified
5/5

2024-11-15

Perfect parts-great experience.

"Perfect parts-great experience."


Verified
5/5

2024-11-15

Always a great experience

"Always a great experience with Jack’s small engines. I’ve never had a problem with them."

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Verified
5/5

2024-11-15

I love working with Jacks Small Engines.

"I love working with Jacks Small Engines. Good product, reasonable prices, on-time deliveries. "

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Verified
1/5

2024-11-14

Part has not been delivered

"Ordered a part on 9/22/24 and it has not arrived yet. Today’s date is 11/14/24"

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Verified
5/5

2024-11-14

All as expected

"Ordered several parts to repair my riding lawn mower. Everything arrived in the box and fit the mower."

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Verified
5/5

2024-11-14

Repair parts for re-coil

"I was very satisfied with the parts. Everything worked like it should and I was able to repair the re-coil. I will definitely turn to you again in the future"


Verified
5/5

2024-11-14

Happy customer

"It is a pleasure to order parts from Jacks Small Engine group.."

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Verified
5/5

2024-11-14

Perfect

"Exactly what I needed to fix air nailer"

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Verified
5/5

2024-11-14

Keep it running

"Parts arrived quickly and was what I ordered. "

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Verified
5/5

2024-11-14

"Fast shipping. All parts were perfect."

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Verified
5/5

2024-11-14

They always deliver

"The parts are what they promised and the online parts books are easy to use. I have never had any problem getting the right parts. "

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