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Product & services pricing
3.65/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.54/5
Customer service:
3.58/5
Return/Replacement policy:
3.50/5
Featured Review


Verified
5/5

2024-10-06

Wonderful Service

"I was assisted with patience and thorough review of inventory to ensure I would receive what I needed. The wheel for our garden wagon was exactly what we needed and easy to install. It matches the other wheels and tires. Thank you so much!"

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Verified
5/5

2024-10-06

As expected, great updating and communication

"Although it to some time they kept me in formed all through the process until arrival! Everything came as expected, fast delivery once sent, and great communication! "

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Verified
5/5

2024-10-06

I’ve consistently gone to jacks as my parts go to.

"I can easily locate any equipment or engine I need parts for. Always reliable finding the right part with the diagrams and descriptions. Local shops don’t carry quantities of parts like they used to since there is so many variations out there now. I know I’m getting the correct and quality parts. I know it will be shipped. Punctually. Always my go to and references I give to others looking for repair parts. "

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Verified
1/5

2024-10-06

Waiting an excessive amount of time for two small wheels

"Still not delivered a month later. I get it, I work in supply chain but the fact the order is just sitting out there this long is ridiculous. No update other than it’s taking an excessive time at the vendor? Um how bout call them and get your orders in! Insane. I need these parts so I’m going to wait but it is a little ridiculous at this point"

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Verified
5/5

2024-10-06

helping hand

"Needed belts for our Simplicity mower and Jack's had quality parts to us quickly and reasonably priced. Thanks!"

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Verified
5/5

2024-10-06

As usual they are a top of line organization. They have the information, parts and expertise to handle issues with most small engine

"First off my genset is 24 yrs old. I bought new is '10. I first discovered Jacks in '17 after Maria. The latest issue was a defective magneto. I ordered one online, but it was the wrong style and then from Jacks. My first try I had no spark. I received another installed it and it was fine. Put the engine back together and again, no spark. I started to remove the housing and noticed a loose wire on the On/Off switch. Connected it and it worked. I then checked the original Jack's magneto and it too worked. I am now awaiting resolution on returning/paying for the original unit. This is a really good company to deal with
Jim W October 2024
"

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Verified
5/5

2024-10-06

Highly recommend

"Fast shipping, great website. Prices are little higher than average. Overall good experience. "

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Verified
4/5

2024-10-06

Right part or wrong part

"Every time I deal with Jack's it's always a good experience "

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Verified
5/5

2024-10-06

Great place for parts.

"I had great ease in choosing parts."

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Verified
5/5

2024-10-06

Air compressor check valve

"My air compressor blew a check valve and I purchased 2 different brands to only have the wrong part. Jacks had the OEM part that I needed and couldn't find anywhere else. It is a perfect fit! "

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Verified
5/5

2024-10-06

I will be back

"The exact part I needed shipped fast at the right price."

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Verified
1/5

2024-10-05

horrible is a not bad enough

"have customer with Toro riding lawn mower which he loves is disappointed in jacks and toro for misleading me that part was available this is the second time in a row that jacks let me down back to amazon and e-bay at least they let you know in a short period "

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Verified
5/5

2024-10-05

Great service

"Jacks always have the parts I need. Highly recommended "

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Verified
5/5

2024-10-05

Excellent service

"Ordered carburetor parts, arrived on time and worked great. Thanks for the great service"

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Verified
5/5

2024-10-05

Walk behind trimmer

"All the parts worked great "

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