"I haven’t received my order yet."

"Upon initial order, everything was in stock. Here I am 2 months later with an unknown expected shipment date for all but 2 of my purchases. I completely understand the lack of inventory available now a days. But saying items are in stock is misleading. Definitely got charged for items though."

"delivered as promised and a great product. Thanks"

"As with everything else I have boughtf from Jack's, the delivery time was reasonable, the pricing for the top quality parts was competitive."

"Right parts, right delivery,, on time"

"Ordered fuel bowl gaskets . Fast delivery "

"After the currency exchange, the shipping fee and the customs fees, the total amount paid is not competitive compared with domestic retailers"

"Never got my stuff or my money back nothing "

"Easy to find the part I needed and a perfect fit! Recommend Jacks to everyone."

"Exactly what I needed and fast "

"Not bad service just would have like all the parts shipped in one package"

"I've been buying from jacks for years great products and great company to do business with "

"I had ordered in mid-October a couple parts for a 97 briggs carburetor. There were two parts which when I checked said on-extended delay from manufacturer. I then waited with no update and the parts being listed as on extended delay from manufacturer. I called in mid-November to inquire about the order and was told it would be late January before those parts came in. I was able to cancel the order with a full refund very easily. The customer service rep was very candid about the delivery of the parts and made it extremely easy to cancel the order and receive my money in full, this I am very appreciative of. I would've liked to have been told more specific information before I had called to ask about the parts. Over-all a good experience, I can appreciate supply-chain issues."

"I ordered a part that has been placed on back order, I know this can happen however we are weeks out from my order now and I have not even been given an expected date, however they have told me it will ship when it arrives, I think I'll cancel my order and go elsewhere if they can't ship a part in a respectable manor of time!"

"Oredered the parts, then found out some are on back order. No big deal, I canceled the parts on back order. Then sent the wrong part. I called and told them they sent the wrong part. Then the right part is on back order when supposedly they had it in stock. No communication from them. Over a month later and all I have is a washer that I paid $15 for because the other part wont come in"