"I order the wrong part and the return was easy no questions asked."

"I ordered over a month ago and they are still telling me they are waiting on the part."

"The site was easy to navigate with great diagrams making it easy to identify the right parts for my old Snapper mower. Ordering was easy and delivery was prompt. Even with one part back-ordered, all the parts ordered arrived in just a few days."

"Jacks took both orders for brake shafts and new mowers blades for Dixon ZTR that were shown as available. Cancelled both orders with no comment other than email saying cancelled. Seems they accept any order and deal with it later,"

"I finally cancelled my order after a month waiting. Perhaps there is a way to inform the customer there will

be a wait when the order is placed. This is a lawn tractor. No one can wait a month in Summer for parts.

Thank you. "

"I think their prices were fair, they were quick to get my order to me."

"Was quick and easy and parts were exactly what I needed."

"Placed an order 2 months ago for one item, we have still not received the item and no communication from them with any information besides "extended delay". "

"The replacement belt for a Toro lawn tractor mower deck fit perfectly. I love that Jack’s offers options for many common parts. I had issues with this mower in the past, and opted for the “factory” belt. It fit perfectly and has been working well. Sometimes you just need to spend a few extra dollars to get what you really need!"

"Great service and parts delivered as expected. "

"Parts came in a timely manner and they were a perfect fit and quality material. Thanks for the great service."

"Never call me and nothings "

"Ordered was taken on part purchased but have not received part at 1 month past order date. While I did get updates that part continues to be on back order, I don't have any timeline or time frame when part will be available, let alone shipping. I have lost money buy deciding to use this vendor and continue to wait for part in hopes of a estimated date that never comes"

"Good quality mower blades, good price, quick delivery, and the right ones came the first time."

"Delivered on time and as ordered . Perfect "