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Product & services pricing
3.66/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.55/5
Customer service:
3.59/5
Return/Replacement policy:
3.51/5
Featured Review


Verified
5/5

2024-09-14

Fast delivery, quality product

"Couldn’t believe how quick my grass defector arrived. Excellent quality, quick installation."

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Verified
3/5

2024-09-14

RedMax

"I ordered a mulch kit for my red max 42 in and was sent the wrong item. Hopefully I got my refund because I did not verify that"

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Verified
5/5

2024-09-14

Old Poulan Chainsaw 2500 Air Filter

"This is a hard to find part, and Jack's had it. I ordered two, so now I have a stockpile! Ordering was quick and simple, delivery was very fast, and I couldn't be happier with the quality of the product; it was exactly like the factory original. Nicely done, Jack's, and I now have you on "speed order.:"

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Verified
1/5

2024-09-14

Still haven't gotten my parts

"Waiting and waiting for the parts to be available "


Verified
1/5

2024-09-14

Why did you send me the same wrong oil filter twice

"Phone waiting system the worst. Sending me the same wrong part after I called & asked for another filter. Cranky staff"

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Verified
1/5

2024-09-14

I ordered 2 small weedwacker screws a month ago...

"I have yet to receive them....................."

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Verified
5/5

2024-09-14

Good service

"Parts exact as ordered and arrived as promised"


Verified
5/5

2024-09-14

Great

"Always good to deal with and have parts that other people don’t have"

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Verified
5/5

2024-09-14

Easy to work with

"Fast delivery and exactly what I needed "

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Verified
2/5

2024-09-14

No delivery of item ordered

"I ordered an item over a month ago, was told it would be in around September 3rd. Have not received it, nor gotten an update as to the delivery status. So I'm not real impressed with the service I have received so far for sure."

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Verified
5/5

2024-09-14

Muy responsables, buen servicio.

"Todo muy conveniente, buen servicio y buena calidad. "

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Verified
5/5

2024-09-14

Troy Built Repairs

"Very helpful technician on the phone. Item shipped fast. Great service. "


Verified
5/5

2024-09-14

Received my Parts

"I ordered parts and they came in timely.
I'm very pleased with my experience at Jacks Small Engines.
I will use them again.
I have used them twice now for small engine parts. Great!!
"

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Verified
2/5

2024-09-14

said 3 in stock been waiting for over a month

"I order a cable over a month ago website said 3 in stock I'm still waiting with no shipping or arrival date."

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Verified
5/5

2024-09-14

Exactly what I needed.

"The part was a perfect fit. Have only heard great things about jacks small engines. "

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