"Parts advertised, I ordered them and paid. Order confirmed, but later got text order was canceled as parts not available. Refund was made in full. "

"Had most of what I was looking for and kept me informed on status."

"My 30 gallon Northstar tow-behind sprayer was NMCS in July 2024 due to worn wheel/tire assemblies. I ordered two (2) replacement wheels . After 3 weeks of waiting for delivery I called the company to get an order status update and was told the order would not be fulfilled until Oct 2024. The company, Jack's Small Engine never bothered to inform me of the excessive wait time for the order. I found a faster source (arrived in 3 days) and was Mission-Capable within 2 hours of arrival. Jack's cost me over 3 weeks on needless down time. "

"Ordered an otherwise impossible to find hydraulic oil filter for my log splitter. Jack's had it and got to me in Minnesota within 4 days of it being ordered. Call me delighted!"

"I put an order in more than a month ago and I’m still waiting
When I ordered the parts there was no indication that it was not in stock and it has been twice delayed due to not being in stock "

"It is nice to be able to find a place that has the parts I need,"

"First of all, I like Jack's Small Engines. But, a month ago I ordered a pump with motor for my spray tank. Jack's put it on order. Still no pump. I enquired about it and was told it was out of their hands. It was the shipper's fault. Of course it was, but I didn't order from the shipper. If you can't get parts to sell, don't blame the shipper. "

"The exact fit at a great price."

"Do you know how hard it is to find small engine parts anymore---???

Well not at Jacks!!

Get the right part and fast and at a fair price---

Cheaper than driving all over the place to come home without any part or the wrong one---

Barn"

"My Powerhorse engine quit on my woodsplitter. I called NH to inquire about getting parts and they directed me to Jacks. I didn't have a part number for the coil Ineeded and the Customer Service rep was able to get the part number and get the part ordered quickly. I received the part in less than a week and it worked perfectly. I work on a lot of small engines and will put Jack's at the top of the list for parts."

"Husqvarna mower easy to navigate parts list but wish they had more engine parts. Shipping was acceptable. Didnt know some stocks were on back order until I placed the order."

"Waited forever. Had to cancel my order and find it somewhere else "

"Correct part shipped, arrived on time, good price. Would use the again"

"Not all their fault, but been waiting over a month for the part that I ordered and they are still waiting on the vendor to supply and ship… looking to go elsewhere."

"ordered a coil for my tractor. They did tell me it was on back order, but after a month, I cancelled.
Usually a good place, but not this time."