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Product & services pricing
3.66/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.55/5
Customer service:
3.59/5
Return/Replacement policy:
3.51/5
Featured Review


Verified
5/5

2024-09-13

Excellent experience!

"Jacks had exactly what I needed, described it perfectly, and shipped quickly! Will check them first for anything else needed."

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Verified
5/5

2024-09-13

Always great.

"Fast shipping and parts are always factory original and work right. No Chinese aftermarket junk."


Verified
5/5

2024-09-13

Accurate, fair price and timely

"Got exactly what I order at a price far below Amazom (not even close) and delivered in a reasonable timeframe."

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Verified
1/5

2024-09-13

Waste of money and time

"Ordered my gaskets over a month ago. Finally on its way over a month later to be delivered. I have already sold my mower and bought a new one because I could not wait for my order. Waste of time and money "

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Verified
1/5

2024-09-13

Pump for sprayer

"Couldn't get any shipping date. Charged my credit card but couldn't get me the pump. Finally canceled order for pump and got credit issued to my card. Delay kept me from completing my spray . Maybe next year
"


Verified
1/5

2024-09-13

Ordered a tractor part - a month later Informed it's not available.

"Ordered a part. Even asked Customer Service to verify availability. A month later was notified it was not available, and still no refund."

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Verified
1/5

2024-09-11

Ridiculous

"Never received any parts called another company got parts in2 days"

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Verified
1/5

2024-09-13

Haven’t even got my stuff yet

"Never got my stuff. Still waiting…"

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Verified
1/5

2024-09-12

Still waiting on Parts

"I will never order anything else again !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

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Verified
5/5

2024-09-12

Yes excellent!!

"Great communication...friendly"

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Verified
5/5

2024-09-12

Everything in time

"Good service and price good"

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Verified
5/5

2024-09-12

Right price / right part

"Faund the part we needed at the best price. This was a hsrd to find part requiring special ordrt from Briggs & Stratton. Jack's kept us inforned on a regular basis, right through shipping. Very pleased with accurate part information, ease of ordering, low price and frequent communication on order status."

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Verified
1/5

2024-09-12

Back order

"Waiting for parts for weeks now glad I didn't need them right away !"

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Verified
5/5

2024-09-12

Mercury Outboard carburetor

"Item came fast with no delays and fit perfectly. Engine started in one second after the carburetor was installed and starter button was pushed. No adjustments needed. Engine works perfectly."

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Verified
5/5

2024-09-12

Tanaka parts

"I found the right parts i needed. Prices were good but delivery cost ate up any savings. Delivery was a little slow. "

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