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Product & services pricing
3.66/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.55/5
Customer service:
3.59/5
Return/Replacement policy:
3.51/5
Featured Review


Verified
5/5

2024-09-11

Friendly

"Fast service and excellent customer service. Thank you!"

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Verified
5/5

2024-09-11

Good job

"Still easy and nice to work with. Thank you"

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Verified
1/5

2024-09-11

"Ordered product not yet received"

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Verified
1/5

2024-09-11

Still waiting on parts

"Ordered parts on 8/11 and they still have not been delivered yet"

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Verified
1/5

2024-09-11

Wrong Part

"Ordered a Pacific part and they sent the wrong part."

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Verified
1/5

2024-09-11

What Happened?

"Our order from Jack's is almost sixty days old, and still no parts! Not going to make any condemnations about Jack's, as this is the first time our order has not been on time ever!

Please recheck our order, credit the part that is not available, and sent the rest or the order.

Thank You!

Respectfully...................tom .....................
"

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Verified
5/5

2024-09-11

Great prompt service!

"I have ordered from this company before and have had great service (prompt order fulfillment and correct parts). Definitely would recommend them. "

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Verified
1/5

2024-09-11

SLOW Delivery

"Placed an order over a month ago and have yet to receive it. Very little communication regarding delay. Starting to wonder if the part ordered will ever arrive."

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Verified
2/5

2024-09-11

Delayed order

"Still waiting on an order that was placed over a month ago, all parts were said to be in stock on the website when they were ordered. After order was place one piece is on backorder and still yet to receive anything on the order."


Verified
5/5

2024-09-11

Right parts right price!

"I ordered parts for a simplicity LTH Lawn tractor. One item was out of stock, I was going to have to wait a few days to get it. They had special ordered it. I told them help me get a generic part and I will pay for both when the other special order part comes in. it was shipped out ASAP which was a relief for my wife, she mows the lawns. All parts were original Briggs and Stratton parts. They fit perfect, also it came with tips on installation. That was handy even though I have the repair manual, tips are very beneficial. "Jacks" is my go to supplier from now on. Price was fair considering the factory parts are usually more money. James "

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Verified
5/5

2024-09-11

good product for generator

"worked good for blocking shipping holes in generac generator base"

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Verified
2/5

2024-09-11

I received the wrong size drive belt for hydraulic pump then was told to pay for return freight!

"Not Happy with service. Wrong part sent to me."


Verified
2/5

2024-09-11

Been on hold for parts

"It's been weeks looking for a part."

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Verified
5/5

2024-09-11

Great transaction

"Website is easy to navigate. The parts I needed were in stock. The shipping/delivery was quick. I am a satisfied customer. I've shopped here before and will probably shop here again. "

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Verified
3/5

2024-09-11

still have not received order

"despite listing the item as "in stock" the product I ordered still has not shipped and allegedly they are still waiting to receive the order from the supplier- Ridgid. has been a few weeks"