"My order was correct and delivered on time.
I will definitely order from them again."
"I ordered parts a month ago and still haven't received them. I get emails saying my parts are ordered but that does me no good if they never come. "
"I've ordered a few times from Jack's Small Engines. Has what I need to keep my machines going. Quick shipping and accurate descriptions."
"You did your job. …………….."
"The part I ordered was the correct part and is original equipment."
"Got exactly what I ordered. Fit my tiller perfectly."
"Always A++ service here at Jacks"
"Its been a month and I have received no parts yet."
"Aug. 3rd I ordered 2 "flame cut off" levers and still haven't received them...being told October maybe.."
"The part was too expensive, considering it was aftermarket. Took 4 days to receive part. Shipping box was fine, but package was ripped open inside box. The pulley was the wrong part. It could have been improper part in incorrect package! Had to pay to return. Took 5 days to process return. Left with broken mower for almost 2 weeks. Called customer service, they said there was nothing they could do!/.. It's a shame, I've been loyal customer of Jacks Small Engines for years but not anymore. "
"Backordered forever with no updates. Need some help here.
"
"It was just what I needed and everything was with it. Crank on second pull. I will be using this site a lot more."
"Still waiting for wheel to be made and delivered to me. Thanks "
"Great service timely delivery"
"Over one month and still waiting for my order"
"My order is on back order. It’s not Jack Small Engines fault but I can’t give a higher rating right now. "