"received exactly what I expected"

"Everything arrived on time."

"The add gave the appearance of in stock, placed the order and told should be available in two weeks, over a month later told of extended backorder . They have my money , I have no parts. Not happy. "

"Never had a problem with Jacks small engines."

"Ordered a month ago, found out after ordering product on back order not "in stock" (the reason I ordered from here) and still have not received order, would like to cancel order but I don't see that option on page"

"Excellent service and very fast shipping . I always use Jack's Small Engine whenever possible!"

"Still waiting for parts that I need"

"Ordered parts for a Northstar wood splitter a month ago (parts I had ordered previously from Northern Tool successfully before they “outsourced” their parts department to Jack’s). Parts are still on backorder. So the device is out of service. No expected delivery date has been offered. "

"As expected, the OEM part was delivered in a timely manner."

"As usual I got first rate service - great parts lists to look at and identify needed parts, fast shipping, and the parts fit right in and we are humming along again!! Always a great experience with Jack's Small Engine, my first go-to for my engine parts! Thank you so much!"

"Parts came promptly even though some were backordered. They fit, they work. Price seemed a little high for the oil cooler hoses but the assurance of quality is worth something. I am a Happy camper."

"Seems to always have what I need. Fast service"

"Parts were original and worked great"

"Great "

"I’m sure the product is good but I’m not able to track my package because it was supposed to be delivered by now "