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Product & services pricing
3.61/5
Chance of future purchase:
3.63/5
Shipping & packaging:
3.47/5
Customer service:
3.52/5
Return/Replacement policy:
3.49/5
Featured Review


Verified
1/5

2024-12-16

Still waiting

"I have been waiting for my order since November 15 and still have not received it. Not sure what is going on. "

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Verified
1/5

2024-12-15

Waited a week to be told: "SORRY NOT IN STOCK"

"Terrible Service! I will forever avoid!"


Verified
5/5

2024-12-15

Best price around on oem parts

"Fair price, quick shipping. OEM parts at the best price around. Great selection, fit & perform like they should. My go-to supplier"

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Verified
5/5

2024-12-15

Alls well that ends well

"Mower baffle for bobcat. Out of stock so patiently waited for mfg. Phone call to steve in customer service to cancel. Steve promised call back. Steve was able to determine mfg had changed part number and part was available at lower price. Customer service at its finest. Communicate clearly as promised and always do what's right and fair. "

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Verified
5/5

2024-12-15

Discontinued

"My part was discontinued so I have a huge paper weight in my garage. No fault of Jacks though. I can’t rate until the refund is received. Thank you"

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Verified
5/5

2024-12-15

Good experience

"Parts diagrams made it easy to locate parts, checkout was fast and easy, parts arrived quickly. "


Verified
1/5

2024-12-15

Never received the item.

"Possibly because of postal strike in Canada"

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Verified
5/5

2024-12-15

Parts delivered

"Everything ordered was delivered when they said they would. "

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Verified
5/5

2024-12-14

Washer parts

"Ordered a pressure washer relief valve, i apparently ordered the wrong size. I called jacks they sent me a no cost return and credited the purchase price back to my account. I reordered the correct size and it arrived 3 days later."

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Verified
5/5

2024-12-14

Honda engine parts

"Quick reception of parts after ordering. I will use Jacks again. "

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Verified
5/5

2024-12-14

Husquvarna parts

"Ordered on Monday of thanksgiving week and received Friday AWESOME "

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Verified
1/5

2024-12-14

Waiting for parts.

"I ordered parts over a month ago and still waiting. Supplier problem reason? Someone needs to contact the supplier and find out what the problem is."

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Verified
5/5

2024-12-13

Excellent service

"Excellent service but delivery was way to long "


Verified
3/5

2024-12-13

Shipping costs

"Oem products are a rule of thumb for me, however , $30 shipping for a $6 part is ridiculous. USPS flat rate is easily a fraction of that. Probably never do business with jacks again."

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Verified
5/5

2024-12-13

"I received the right part in a timely manner"

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