"I love using JemJem. They have the best refreshed devices."
"I received the iPad with wrong charger."
"Customer service is treating me like my name and address is in the wrong place and I ordered fast shipping but they send me real slow shipping."
"ustedes como comerciantes son un fracaso, como es possible que tres veces se hizo el pedido y cobraron el dinero y con ese dinero estuvieron mas de dos semanas y despues nos envian un email diciendo que le cancelamos la orden, que tipo de BURLA es esta , que falta de etica profesionales esta, Yo se que no soy Bueno en el INGLES, pero yo les prometo que esto lo van ha saber muchos medios de comunicacion , para que vean el tipo delincuentes que son ustede."
"I ordered an MacBook on a Sunday morning Eastern Time and paid for 3 day shipping. On the UPS website it describes 3 day shipping as 3 business days arriving on the third business day. With that in mind I expected the gift I had ordered to arrive on Wednesday. JemJem stated they process orders within 24 hours however they did not ship my item until 5:15 p.m. Pacific time which is more than 24 hours from when I ordered it. Based on it being after 5 o'clock it pushed the business day to Thursday and my gift did not come on time for the birthday it was intended. When contacting jemjem hey insisted that everything was working on time they insisted that everything was right on track, not addressing my concern, nor apologizing ( until I made it known that they had not even said sorry after multiple exchanges). They did not offer to refund me the expedited shipping cost or any other solution to the situation. I have ordered online items from numerous different websites including discount websites similar to them and had never experienced such poor customer service with lack of resolve."
"Tried to use the code Email10 with my first purchase from JemJem for $10.00 off and it did not work,contacted customer service and was told to try code facebook10 but i had already made my purchase,never did get my $10.00 off or heard back from customer service......Great Macbook pro for a decent low price though!"
"I am very dissatisfied since the service is very slow: first my payment has been blocked for a couple of days, for no reason, for alleged "fraud suspicion" . Then, the shipping was delayed because of a "lack of stock". And now that the Iphone is supposed to be shipped and on its way to my place I cannot track online the package since no information is provided on Usps using the tracking number that Jem Jem provided me. Finally, I asked Jem Jem client support about a way to track the package since the tracking number does not work and I have still not received a reponses. "
"Product was delivered fast and looked new!"
"They were so very helpful with everything that I had to do with them. Would recommend this company to all my friends
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"The iPad 3 I ordered was in better condition than I thought. I saw several negative reviews, but I still took a chance on JemJem and I am glad I did. "
"Delivered on time and looks like a brand new phone."
"order cancelled by JemJem"
"FAST SHIPPING, GREAT PRODUCT"
"It has been delivered on the right day, but when I opened it, it didn't look refurbished; it was used. So I order refurbished one, not used and marked"
"Device was shipped amazingly quick and is in good condition."