"The dress we ordered is absolutely stunning --Made personal to fit at the same (or cheaper) than the prices at the mall and quick service!! Gosh, I wish we could have found your site three years ago..... it would have saved us ALOT of gas and aggravation!! Love the site, love the dress, and we will be a repeat customer! Thank you for doing what you do!"
"I was really satisfied with the order I placed on JenJenHouse. It was very easy, nice customer service hepled me to make my choice, the order has been ready and shipped 1 week and 3 days after I have placed an order on the web site. The price and quality is really worth it, the dress I ordered was the same as on the picture, even better than I expected! Thanks JenJenHouse, I have already advised you for 2 my friends brides."
"I loved my dress it was even nicer then I expected it to be for the price. I hope this will be the last time i get married but if not i know where to go "
"Your prices and ease of order, were so good I was spreading the word before the dress arrived. Then when the dress arrived I couldn't stop telling everybody. "
"The dress arrived within 3 weeks of ordering it, which was very quick. I am well impressed with the dress, it is better than on the picture and is well made, just as described. I was hesitating at first before ordering but now I am so pleased I have done so and I would recommend to anyone to place your order as it is worth it."
"The dress I received from JenJenHouse is absolutely beautiful and of excellent quality. I would definitely recommend it to anyone. I had never ordered anything as fancy as a dress online before. Unfortunately due to some personal problems I was not able to try the dress on for over 2 weeks after I received the dress and it requires some alterations for me. But JenJenHouse was very gracious and offered me a 20%refund so that I could have the alterations done. They have been extremely nice and again the dress is of excellent quality and I would have had to pay easily $400 for it in any of the dress shops near where I live. My daughter is getting married next so I will shop at JenJen again."
"We ordered a dress and paid to have it custom fit. The dress was absolutely perfect; it fit like a glove. The quality was outstanding. The dress was lined with a built in bra. My mother who is quite an accomplished seamstress was stunned by the quality of the dress. There are dresses five times the cost that are not made with near the quality of the dress from JenJen House. The dress came in on time and everything about it was just perfect. I will order dresses for my daughter from JenJen House for all of her formal occasions. We are very satisfied customers."
"I am very pleased with the dress that we bought from JenJen House!! I like that you can pick the style of dress that you want and then pick the color. The prices are great too!! My daughter still has 2 more years after this to go to prom and we will definitely be looking at your site for a dress for those. Thanks a lot!! Juli Hence"
"Dresses are beautiful. Fit very well and fast delivery"
"we ordered a prom dress on line. the beautiful dress exceeded our expectations. it arrived in 10 days and it is very well made- just what my daughter wanted. i would recommend jenjenhouse without reservation."
"I was very pleased with my daughter's dress. It is beautiful and well made. "
"I loved the work Jensjens did on my dress. It fit perfectly and i got it delivered on the agreed dates. Kudos job well done."
"I shopped online for about a month and was worried when I read the negative reviews, but I am glad I went with Jen Jen House. The dress is exactly like the picture and was VERY quickly made. It looks beautiful and like I paid close to $1000 for it. I am a school teacher and do not have a lot of funds for a wedding dress so I figured I would take a gamble and shop online, and let me say I will be recommending this site to many people. My mother was going to purchase a mother of the bride dress and I told ber to wait until I got my dress to see how the quality of the material was. After seeing how great the condition was and how quick it got to me, she is going to purchase her dress this week. Very happy with the product and service. The only thing I am changing about the dress is the straps. They are beautiful but don't look the best on me so I am having them removed. Thank you for making this part of my wedding easy! Love the dress!"
"For those who are concerned about ordering a dress online, rest assure JenJenHouse is an excellent online retailer. They offer variety, value, reliability, and excellent customer service. The ordering process was easy with detailed instructions on sizing and custom tailoring option. The turn-around time was slightly faster than they state on their website and my situation really tested their customer service capabilities and they did exceptionally well. Here's what happened: I had opted to pay extra for the custom sizing option having noted that the standard sizes would not fit. When my strapless prom dress arrived, it was way too big and long, and my initial reaction was they did not tailor to my specifications. Since there was no time to return the dress, I had it altered locally, but requested JenJenhouse pay for the alterations. They responded promptly (they are 9 hours ahead, Hong Kong time) and sent me pictures of each step of the dress production to demonstrate that the measurements were as I requested. Since I had taken my dress in to be altered, I could not send proof it did not fit, but I was confident I had measured correctly according to their measurement guide. At the end, we both were correct, but the design of the dress did not lend itself to the standard measurement. JenJenhouse agreed to refund me for half the cost of my alterations, which is fair compromise, since neither of us were at fault, but more due to the nature of the design. We exchanged about 7 emails, each time JenJenhouse stepped us to make sure we arrived at a satisfactory solution. I'm very happy with how they responded. Now, as to the dress, it is pretty, (and of course looks better on the model and me), quality is good, not great, but for the price, you're are definitely getting value. It's really a great option for a special occasion dress. Thanks to Amy Wang, my customer service rep who did a wonderful job resolving my issue.
Linda C. "
"Received my dress within 1 week and am more than happy with my purchase. The dress is very well made and the quality is brilliant."