"Hola yo estoy super feliz con mi compra q hice co jenjenhouse mi vestido fue exelente todo sali perfecto el dia mas especial con mi vestido. El tiempo q me dieron para q llegara llego y ademas muy bien y en buenas condiciones estoy muy feliz gracias jenjenhouse"
"I love JenJenHouse. Both my daughter and I have ordered dresses from them and were well pleased with the quality of the dresses and the fit. Their prices are reasonable as well. i am currently ordering a jacket to go with the dress that I ordered and I am sure that I will be pleased. "
"It was quick make and delivery. I love my dress and it's a killer dress for the price! I have already suggested them to my other engaged girlfriends and even their bridesmaids. I would definatley buy again!"
"I ordered my dress, and it came within a week. I like the quality of the dress. "
"I would HIGHLY reccommend any dresses from JenJenHouse! We bought our bridesmaid dressed from there an the quality is exceptional! They are really beautiful dresses - we all got different ones and the color and material matches perfectly! The sizes fit exactly as measured and we received the dresses much quicker than anticipated."
"I ordered this dress for my daughter and we LOVE it! I was so surprised at the quality of the fabric-you just never know when shopping online. It is a gorgeous dress, the measurements were 100% accurate, it arrived sooner than expected and is even more beautiful in person. We will order again-no doubt! Thank you for such a high-quality product at an affordable price!"
"This was my first time ordering from JenJenHouse and I was very pleased. My dress arrived much earlier than I expected - months before the wedding - and was the Perfect color and size. It fits beautifully. My only concern is that the zipper has difficulty over one part of the dress - whether I am wearing it or not."
"I bought a couple of dresses there and it came perfectly packed. It was the right size. It looked exactly as the picture and it is beautiful :)
I would definitely recommend JenJen House and I will continue using it as needed it :)"
"The dress was beautiful and well made. I highly recommend JenJen House to anyone looking for a beautiful dress that is affordable. "
"DO NOT ORDER FROM THIS COMPANY. We ordered a dress and the quality was bad and the color was off. We followed every requirement for their return policy. We called within 7 days of receiving the item, the tags are still on it, never worn, etc. We have not been authorized for a return. They respond to our request for a refund by telling us that some parts of the world have different standards of quality and they try to convince us to keep the dress. They will not give me return instructions therefore, they are refusing to abide by their return policy for a refund."
"Very happy with my wedding dress and flower girls dress I have tried it on with my flower girl and it brought tries to my friends eyes awesome online site :-)"
"Quick, easy, and a perfect fit! Exactly what I wanted and for a great price."
"Fabulous beautiful dresses!!! Had an excellent experience. Great quality and was delivered within excellent time. Would recommend jenjen house to anyone "
"I purchased at JenJenHouse in about March, and it was to my door in April! It was exactly what I had ordered, and fit perfectly with much help from their sizing guides. I am very satisfied with my JenJenhouse purchase, have and will recommend it to friends, and do plan on buying from them in the future! It was a great decision! "
"Dear Sirs
Just want to tell you that i was very very happy with the service i recieved! And the beautiful dress i got which i recieved very fast)
Thank you a lot!:)"
A rep from JenJenHouse.com, jenjenhouse_, has responded:
“Dear lromo,
Thanks for shopping from JenJenHouse.com and sharing your shopping experience with us!
We are so sorry to hear that you want to return the dress from us. We do understand your feeling but it seems that you have a misunderstanding of our return policy. Since each of our dress, including both standard and custom size, is made to order, then we will only accept the return when we make your dress in the wrong colour, size or defectively. Hope you can kindly understand this.
Anyway,we do care your case. I have reported your case to our manager and we believe she will work out a top solution for you. Please do not worry about it.
Thanks again for your time. Please kindly feel free to contact us for anything else we can help.”