"I ordered my wedding dress and not only was it affordable but a good quality as well. I look forwarrd to wearing my beautiful gown for my wedding in June! "

"The dress I ordered is so beautiful...I would like to recommend jenjenhouse to people seeking for amazing dresses. I'm very satisfied with my dress. "

"After having a little OOps with Jenjen and the frustration not fit in my precious dress I was contacted by one of their representatives.
They were very courteous and kind and they tried their best to help me with a solution.
They will pay back a 40% of the cost to fix my dress here in USA.
I hope that this local ladies can help me on this.
Jen Jen Thanks so much for contacting me, that shows how dedicated you are with your customers.
I am sure that in my next order all will go smooth.
Thanks
Rebeca Lozano"

"I ordered twoo bridesmaid dresses and they came within 10 days! We sent in custom measurements and the dresses fit beautifully.

They are strapless and my bridesmaids loved the quality and the secure built in bra.

Will be ordering my mother's dress soon as well!"

"I was not happy with the workmanship on this dress.To make things worse contacting Jen Jen to make arrangemenr to return it is impossible. The online site makes it impossible. There is no phone # to call and eventually the 7 day return policy runs out. Thats one thing thata perfectly clear online. Its a gimic. I wouldnt e en give this dress to a thrift shop.

April 29 - A company representative contacted me quickly after reading my first review. They offered to take the dress back and refund my payment. I was very pleased to hear from them and happy with their customer servcie. They have been very helpful and understanding. Rita, the representative was especially kind and thoughtful. I'm definitely more satisfied shopping with Jen Jen House now."

"The dress we received was beautiful. Fit my daughter perfect. Was made very well. Love it"

"Love this place
The only bad side which is not their fault is the custom fees... But still worth It!"

"The dress we saw on the JenJenHouse website was so beautiful that my daughter decided she wanted it for her upcoming event. I took her measurements and bought the dress. I was very worried because I don't ever buy important clothing items without first trying them on, so I knew I was taking a risk by ordering this dress online. To my surprise and delight, the dress not only arrived well before the event date, but the fit was perfect and the dress high quality just as it appeared on the website photos. My daughter looked beautiful! I will definitely order from JenJenHouse again in the future!"

"Thank you, thank you, thank you! I am extremely pleased with the dress and the wonderful customer service! The employees at JJH worked with me on a tight turn-around time. My dress arrived earlier than anticipated and was absolutely gorgeous!! Just beautiful!! I will definitely be ordering from JenJenHouse in the future.
"

"The dressed I ordered was exactly what I wanted and when it finally arrived it fit perfect. I am really pleased with jenjen house and would recommend them to anyone who is on a budget or not. Their dresses are beautiful. Thanks again for such wonderful service. I will be using you again. Melissa capps ohio"

"I was impressed by the variety of dress options on jenjenhouse and the ability to customize my dress by color and size. Delivery was very quick too! I have never gotten more compliments on a dress! "

"My dress is beautiful! I love it and will order my next special occasion dress from jenjenhouse."

"This dress experience has truly been a nightmare and it is still not resolved.
I ordered the dress and paid expedited shipping. I did not get expedited shipping.
When we got the dress it was made horribly. The straps do not match. It has peek-a-boo material on the stomach and the lining is coming up between these panels. You can actually see the raw ends of the lining through the peek-a-boo material. The zipper does not work right and I was informed that that is how they work. They requested that I take the dress to fix the problems with the dress. I took it to a lady who alters dresses and she told me to get ALL my money back and what a horribly made dress it is. Meanwhile through emails JenJenHouse is telling me how beautiful the dress is. The lady that does alterations said that the zipper is so cheap and that is why it won't zip correctly. She wouldn't touch the dress.
I could go on and on about how badly this dress is made. But the thing I find most upsetting has been their customer service over it. It's just a bad dress. Take it back and refund my money. Don't play games with me about the dress.

I have gone from sad, to angry, to sad about this dumb dress and all the time I've put in just trying to get a solution. Meanwhile I paid around $250.00 dollars for something horrible and my daughter does not have a prom dress.

I have seen the canned answers that follow bad reviews and I am sure I will get one also. I am just trying to spread the word not to be fooled by these dresses. I expected a cheaper looking dress, but I did not expect such a poorly made dress and poor customer service. Someone just made a very bad dress and I would expect them to rectify it instead of making a situation worse."

"I wrote about this company as an awful experience. I just would like to apologize in public that they do care and answer your emails. I was checking my junk mail and all of them were there. Every single one since the first day. I will give you my thumbs up for customer care. Now can't wait to see the dress.
Thank you for caring. I am very satisfied!!
Shikapi. "

"I am looking the whole life for woman-shoes in size 34, so I was surprised that JenJen-House offered almost every shoe also in my size! This is great! I ordered 6 pairs of shoes, the delivery time was faster as required - very good! The shoes were good for the low price, the shoes which costs more are better quality. The customer service was very, very proffessional! I really was surprised and I am sure I will order in future again and look forward to! "