"Aunque al principio tuve algún problema porque el pago no llegaba, en todo momento estuvieron en contacto conmigo hasta que se solucionó. Recibí mi vestido y es maravilloso, mejor de lo que esperaba. Os recomiendo comprar en JenJenHouse.com, yo volveré a hacerlo seguro. Gracias"
"Dress is great! A few little issues. These can be fixed.
Service was great! I did find that custom/duty fees were a lot higher then a dress in the same price range I ordered from another company. "
"JenJenHouse is very safe and convenient, the quality is pretty good and the measurements were exactly the way I wanted! I had beadings in my dress, but it wasn't as good as I expected, but overall, it was really good! The colour was perfect too! The dress was a little creased when it got to my location, but as stated before, overall was good! would rate 9/10"
"I love your dresses! Good quality and perfect fit! The only thing i'm not that happy about is that its made longer then on the picture of the dress. But all over i'm verry happy about the dress"
"Absolutely stunning dress, I couldn't be happier.Great quality product that arrived really quickly and fits perfectly I love it! It's awesome. This dress can make you look more high and slim:) "
"My dress is perfect thank you jen jen house "
"I have purchased two dresses from Jen Jen House. I had a great experience both times. The dresses fitted perfectly and looked beautiful. I didn't have to make any alterations. The time of delivery was exactly when it was estimated, as a matter of fact it arrived before time. Thanks Jen Jen House for making my day special. "
"Boa noite.
Fiquei muito satisfeita e feliz com meu vestido e de minha filha (daminha) estou recomendando para todas minhas amigas.
Obrigada.
Josy Peccine"
"My wedding is 28 days away and I love my dress. I did have it taken in, but thats because I ordered the dress custom maid a few inches to big. The color and fabric are great quality and the price was right. Order came aday early which was lovely. Can't wait to wear my perfect wedding gown.
Thanks Jenjen team you guys will made my dreams come true."
"I was very pleased with the wedding dress I ordered from Jen Jen House. It is very beautiful and well-made. "
"Itse tilasin vaaleanpunaisen prinsessamekon wanhoja varten ja juuri oikean kokoinen oli ja helmet paikoillaa ja kaikki kunnossa, hinta laatu suhde oli hyvä ja meni vain 3 viikkoa tilauksesta kun puku oli jo kotona :)"
"I was very pleased at my experience with JenJenHouse.com, and I would recommend it to anyone looking for a "not too off the rack" look, at a reasonable price, quickly delivered. Also, if you are a plus sized woman, this is the place for you for formal wear. Send in your measurements, and within a couple weeks you have your "made to order" dress/gown. Great selection of styles, colors and fabrics! "
"Have brought 2 dresses now on 2 separate occasions. Both dresses were delivered on time with great communication between Jenjen and myself. I was extremely pleased with the communication. Both dresses were beautiful, well made and exactly as described. I couldn't have been happier with my purchases. Would not hesitate to purchase again. "
"love the dress I ordered. quality is excellent and the pearl pink color was perfect. Thank you for the quick delivery too."
"It is nice that you can get custom sizes. They were easy to communicate via email and shipped the dress ontime but I would recommend measuring yourself very carefully if you are ordering custom sizes. My dress fits fairly well except for some minor issues. Dress was supposed to be burgundy, it was more red so make sure to get a color swatch if the exact color is important to you! The construction of the dress is ok. Their customer service was nice to deal with. "
A rep from JenJenHouse.com, jenjenhouse_, has responded:
“Dear ilana727,
Thanks for shopping from JenJenHouse.com and sharing your shopping experience with us.
We are really sorry for the misunderstanding. You have to understand that the color difference between the real material and that on the screen is unavoidable. The dress you have got is indeed made in burgundy. We have many other customers who share the same doubt with you. But we are very confident that the color of the dress is correct.
Also, we are sorry to hear that you are not satisfied with our dress quality. After rechecking the pictures taken by our Quality Control Department, we really cannot find any defective part of the dress. Anyway, we do care our customers. After our communication over the phone, we sincerely hope that you are finally a little more satisfied with us.
Thanks again for your time. Please kindly feel free to contact us for anything else we can help.”