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Verified
5/5

2013-03-12

"My dress was gorgeous and the fit was exactly as expected! Not cheaply made as you might be expecting. The wedding was beautiful!"

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Verified
4/5

2013-03-12

"Dress arrived quickly. A bit bigger than measurements and the halter was way too long but nothing that can't be fixed. Post and tracking option is really helpful. "

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Verified
5/5

2013-03-12

"Hello, I received my dress yesterday and it's BEAUTIFUL!!! I love everything about it all thanks to you all. It fits perfect and I am beyond satisfied! I will definitely spread the word about your great services and high quality dresses. "

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Verified
5/5

2013-03-12

"I ordered 2 dresses off JenJen House, both are of fantastic quality and fit perfectly (I sent custom size). I ordered 2 wedding dresses as I couldn't decide, with intention of on selling one - now I am wearing one to ceremony and one to reception as they are both so different and so well made. I love them."

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Verified
5/5

2013-03-12

"The dress is the one my daughter wanted. Execllent quality and deliver on time. We are very happy. We strong recommend this website, also we will buy the product later on for sure. Thanks!"

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Verified
5/5

2013-03-12

"The dress was a gift for my sister who lives in Vietnam and it arrived way sonner than expected, which was so great. It was very beautiful just like in the pictures. I also asked for customized size since my sister is pretty thin and it fit her perfectly. I will definitely buy again from JenJen House."

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Verified
5/5

2013-03-12

"While I must admit I was hesitant to purchase my wedding gown online, it turned out to be a great decision! My gown arrived in a timely manner and I was pleasantly surprised at the quality of both the material and the workmanship. I would definitely recommend JenJen to anyone looking for a quality gown at a great price!"

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Verified
5/5

2013-03-12

"I must change my comment and sincerely apologies to jenjenhouse as I got confused between my wedding dress and my bridesmaids dresses which I brought online from a different company. I absolutely love my wedding dress from Jenjenhouse and it fits like a glove. Would totally shop with you again and have recommended you to many of my friends. Sorry for the mix up with my initial evaluation."

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Rep reply posted 2013-03-13
A rep from JenJenHouse.com, jenjenhouse_, has responded:

“Dear NZBride,

Thanks for shopping from JenJenHouse.com and sharing your shopping experience with us!

It is really our pleasure to hear that you love the dresses from our team. Your support is surely the biggest driving force for us.

Anyway, after checking our system, we can only find one order from you, including only one wedding dress. So would you please kindly tell us the order number for the other two dresses? And then we can have a recheck for you.

Our team has sent you an email regarding your order. So please kindly check it and then give us a reply.

Look forward to hearing from you soon.”


Verified
3/5

2013-03-12

"I bought a dress from Jen Jen House. The ordering process was very easy and I was happy that the dress came in such quick time. The color is beautful.
I have had to have the dress basically re-desined on the top. I knew I may have needed a few adjustments , but I 'm now spending another $100.00 to have alterations done. The inserts for the "bra" were 3 inches out in an up /down problem. The shawl I ordered was not the right shade for the dress, but it was only $19.00, so I can live with that. I took a chance when ordering on line, I don't think I will again. I might as well of bought a $300.00 dress locally and then I could at least try it on. Live and learn.
"

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Rep reply posted 2013-03-13
A rep from JenJenHouse.com, jenjenhouse_, has responded:

“Dear hair-256,

Thanks for shopping from JenJenHouse.com and sharing your shopping experience with us!

We are glad to hear that you are generally satisfied with us. Anyway, we understand it has been an inconvenience for you due to the sizing problem. Our After Sale Team has taken over your order and will send an email to you regarding your order. Please kindly check it and then give us a reply.

Thanks in advance for your time. Look forward to hearing from you soon.”


Verified
1/5

2013-03-12

"Reciwed 2 dresses, non of them was the right size. My luck, they was on sale, so I can take them to a taylor, and have them corrected.
To bad corse I' had them made after my meassurements!
Not going to do that again ! So what is't on sale if you can't use it!
"

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Rep reply posted 2013-03-13
A rep from JenJenHouse.com, jenjenhouse_, has responded:

“Dear lotte-964,

Thanks for shopping from JenJenHouse.com and sharing your shopping experience with us!

We are sorry to hear that the dress does not fit you well. After checking the system, we find that our dressmakers do make them according to your measurements. But to our surprise, we find the bust, waist and hips sizes of the two dresses are the same. But the hollow to floor and height sizes are different of them. We are wondering whether you order them for the same people or something else.

Anyway, our After Sale Team has taken over your case and will send you an email. Please kindly check your mail box and then give us a reply.

Thanks in advance for your time and understanding. Look forward to hearing from you soon.”


Verified
5/5

2013-03-12

"Easy to order and get the delivery"

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Verified
5/5

2013-03-12

"Very nice , beautiful dressed. Will shop again !"

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Verified
5/5

2013-03-12

"Good quality of the dress, very nicely done and the package just arrived on the appointed day! I recommend JenJenHouse! "

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Verified
5/5

2013-03-12

"I bought three beautiful dresses for me and my two daughters. They arrived in the amount of time specified and all three were as beautiful as the pictures. This was my second time ordering from JenJenHouse.com and I will be again in the near future. "

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Verified
5/5

2013-03-12

"Veldig fornøyd,kjolen kom etter 15 dager levert på døra . Kjolen var skreddersydd og satt helt perfekt. Kommer til å bestille ved en senere annledning også."

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