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Verified
3/5

2013-03-12

"The clothes are beautiful and have a good quality. The website is simple and friendly. I recommend."

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Verified
5/5

2013-03-12

"I have been so happy with jenjenhouse. I ordered my winter formal dress from them to test it out and im not ordering my prom dress from them! At winter formal someone had a dress that was similar to mine but actually more expensive. My dress looked way better. The beading was brighter and more pronounced and the quality overall was just better. They have tons of designs and I plan on getting my graduation dress drom them. My parents are so relieved that I can get a dress that looks amazing but doesnt cost a lot. We learned the hard way after paying 500 for a dress one year. I also love the fact that you can customize colors. My prom dress only came in white from the designer but I was easily able to change that! The colors stay true to the swatches on the website. I have been very satisfied and have refered multiple friends!"

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Verified
5/5

2013-03-12

"The dress I purchased is beautiful! It's every thing I had hoped for, the quality of the dress is amazing! The customer service is superb. My questions were answered in the 24 hour time frame. The only thing of concern was the box the dress came in was very small and had been damaged, the box was torn on one corner with the dress poking out."

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Verified
5/5

2013-03-12

"I had looked for a dress for my son's wedding for months. I found the perfect one on your site however I had never sent for a dress from so far away and you as a supplier were unknown to me. The dress arrived in no time at all and I was so impressed by the service and more importantly the dress was amazing, it fitted like a glove and the quality was excellent. I then ordered the headress to match. I felt so special and individual on the day and I was not afraid someone would have the same outfit as me ! I would recommend your site to everyone and I can't wait for another exciting event so I can wear your dress again.

Tania
"

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Verified
5/5

2013-03-12

"The service was fantastic. The quality and design of the dress exceeded my expectations. The delivery date was fulfilled as per the agreement."

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Verified
5/5

2013-03-12

"I recommend it fully! Bought two evening dresses - they were delivered within 2 weeks, perfect quality!"

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Verified
5/5

2013-03-11

"Just what I ordered and a suprise of the beautiful beadwork which wasnt shown in the original picture. Built in bust so a bra wasnt needed. I am plus sized but it was beautiful. Delivered quickly, would reccomend JenJen House"

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Verified
5/5

2013-03-11

"Kanon bra passa perfekt . Snabb leverans . Helt nöjd jättefin klänning . "

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Verified
5/5

2013-03-11

"This company has integrity.I ordered a dress for a wedding and received compliments the whole night. So for an upcoming family baptism I decided to order something a little less dressy - a classic black cocktail dress. I asked for extra length which the company was more than willing to accommodate. Unfortunately when the dress arrived the length was off by about 1-2 to inches. Within three days (which incorporated both Saturday and Sunday) the company offered an amicable resolution. I will definitely order again because not only are their dresses beautiful and made well, but they truly want their customer to be happy. "

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Verified
1/5

2013-03-11

"I sent in my measurements and the dress did not fit at all. Ended up spending $165 extra at the tailors to get it fixed to my measurements! Dress looked nice, but it arrived with a stain on the front. Looked like an oil stain.. Not too noticeable but another disappointment when I tried the dress on. The dress arived in 2 weeks, much ahead of the 1.5 month date needed so that was good."

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Rep reply posted 2013-03-11
A rep from JenJenHouse.com, jenjenhouse_, has responded:

“Dear pippie84,

Thanks for shopping from JenJenHouse.com and sharing your shopping experience with us!

We are sorry to hear that the dress from us does not fit you well. Usually, in JenJenHouse.com, our dressmakers will make each dress strictly according to the measurements provided by our customers. Meanwhile, we have checked the pictures taken by our Quality Control Department and it shows that the dress is really made in the correct way.

Anyway, we are not here just to shoulder off our responsibility. We do care our customers. The After Sale Team has sent you an email regarding your order. Please kindly check it and then give us a reply.

Thanks in advance for your time. Look forward to hearing from you soon.”


Verified
5/5

2013-03-10

"Subject : Valerie Gillard Submitted a Review for Item# 008005706
Additional Information :
Item : 5706
Beautiful Beautiful Dress
I absolutely loved this dress. I wore it for our 50th Wedding Anniversary as we renewed our vowels, in front of our family and friends. The dress looked beautiful and the quality of the dress was amazing. I had it lifted at the shoulders and the hem taken up as it was a bit long but that was my fault for not measuring it properly. The professional lady who did the alterations said l was lucky, it was a beautiful dress and well made. I would thoroughly recommend Jen Jen House, in fact l have my eldest Granddaughter checking out the site for a wedding dress. Thank you. Valerie Gillard Australia
Contact Information :
Valerie Gillard
****@****


"

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Verified
5/5

2013-03-10

"My experience with JenJenHouse was great. My wedding dress was so much prettier in person than online. The service was quick and I received my dress on time. The bead work was so beautiful. I know I will look stunning on my special day. Thank you!!"

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Verified
5/5

2013-03-10

"Wedding gown for a queen
Got my dress today, it is as beautiful as the pictures. I ordered the dress with my measurements and it is fantastic. Even the length is perfect with the shoes on. I am very positive and will buy more dresses from JenjenHouse.

Hint to those who ordering is to order 6 weeks before you have to have the dress (if you live in Sweden).

Many thanks JenjenHouse for a fantastic job with my dream wedding dress.
"

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Verified
5/5

2013-03-08

"Muy profesionales, resolvieron todas mis dudas y me ayudaron ha realizar el pedido."

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Verified
5/5

2013-03-08

"My dress is just perfect. I was kept up to date with the progress of the order and the quality and workmanship was just 100 %. Will use again and again. VW Canberra"

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