ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-03-08

"I got My weddingdress this week and it was absolutely wonderful. The fabric was with very good quality. And the dress, i looked like an angel and it fits perfectly. I Will order from jenjen agan!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-08

"Realizei a compra de 1 vestido de noiva pelo site e o recebi dentro do tempo estimado de entrega. O produto é exatamente aquilo que está no site, muito lindo e bem acabado. Estou muito satisfeita e recomendo! Obrigada jenjenhouse!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-08

"Product arrived on time and in good condition..very happy with the service, would happily buy from again.
Thanks
Russ
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-08

"Wow what a great shopping experience! Hey all, I found a beautiful wedding dress on JenJenHouse.com but couldn't decide on which color to order the dress in:-( Sent in an inquiry requesting pictures of the dress I wanted in the "champagne" color. Customer Service quickly replied and suggested that I order there sample swatches to get a feel for the color I was looking to order the dress in. I placed an order on Sunday and received the samples on Tuesday! Wow what great service these guys render! The product material sample quality is the best I've seen in a long time! The excellent delivery turnaround & customer service provided allowed me to make an informed decision on the same day (Tuesday) i got my material samples. I'm so impress with JenJen House and can't wait to see my wedding dress!! Thank you JenJen House for offering such great customer service!!!

Sincerely,

Lorrie
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-07

"We were beyond pleased with the dress we ordered for my daughter's winter formal. It was more beautiful than pictured, the fabric was excellent quality, and the price was unbeatable. We will definitely shop TBDress again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-07

"I was a little worried about ordering a dress sight unseen but the significant cost difference between JenJenHouse and other internet sites made me take a chance. I did the measurement just as instructed when I ordered and kept my fingers crossed. Not only did my dress arrive in the exact time frame they said it would...it was beautiful! I did have $20 worth of alterations done locally so it fit like a glove. I have told many people about your company including some dance studios and brides to be. I look forward to the next time I need to order a beautiful dress. Thank you so much!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-07

"lindo vestido y a las medidas exactas de lo que tu envias exelente servicio y rapido shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-07

"Great shop, beautiful dresses and quick shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-07

"The Gowns are pure brilliance, the shoes are subperb and our experience has been trully magical. The turnaround for shipping is second to none, it now seems that China has won our custom for many years to come.
Many thanks :)
Brenda
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-07

"Very easy website to use and great prices. Was great to be able to get bridesmaid dresses so quickly, especially custom-made ones. Surprised and very pleased with the good quality of the dresses. Only suggestion: For dresses with cap or full sleeves, need to ask for arm measurement."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-07

"I bought my dress & within less than 10 days I received it. I took the option of special size order & it was perfectly fitted as the measurements I provided. The dress was a real success at the wedding I attended, I'm actually going to use jenjenhouse again very soon for my cousin's wedding coming in July for me the maid of honor & the 4 bridesmaids this weekend. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-07

"Fantastic product, awesome range and delivered quickly. Only thing would be to advise when dresses have the extra bust padding or maybe have the padding removable. I'm on the big size in bust and the extra padding just made me look even bigger. def would purchase through JenJenHouse again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-07

"ABSOLUTLY AMAZING!!!!!!!!!!!!!!!THANK'S.ERNEST"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-07

"Amazing dress! Sent my measurements and rushed the order. The dress fit perfect and I looked great for my wedding! Very happy and I tell everyone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2013-03-06

"I had no issues at all with Jen Jen house and have recommended it to two of my friends who are also getting married. They too have made purchases from Jen Jen house. The only one issue that I did have that upon delivery I did have to pay extra cost of shipping--it was about 90 dollars."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A