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Verified
5/5

2012-11-17

"wow, jenjen house, is really perfect way of getting ready for your wedding!
what you have to do is only sit down infront of your pc and enjoy the shopping :-)
i found the perfect dress for me, without getting nervous going to the tailor and stuff like..
also perfect shoes, and wrap, and tiara too! with one word everything!
and not only me, but all my friends and family loved it!!!! :-)
you should order earlier thou, cause they may be late some days or week(s), or the shipping can be late....
for the orders don't worry anything, they are professionals!!!
THANK YOU JENJEN!!!!
I'll order again from you!
"

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Verified
5/5

2012-11-17

"we ordered 2 dresses and wraps and they must be made in a different color and be the opposite of eachother after we recieved the order much quicker as we thought we are so glad the dresses are a dream what a quality and how nice we are so happy with our dresses. and i can only advise this store to eve3ryone!"

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Verified
5/5

2012-11-16

"ich hatte zuerst Angst und habe nicht viel erwartet, aber als es gekommen ist war ich begeistert ein wunderschönes Kleid mit tollen Schuhen und das für den Preis!Und dies noch 2 Wochen vor dem eingegebenem Wunschtermin.
tolle arbeit!
"

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Verified
5/5

2012-11-16

"My dress is fantastic!!! The quality of the workmanship is great and it fits like a glove. It took only two weeks from the point of ordering it. I'm more than pleased with JenJen House and have already ordered my wedding dress from you!! I can't wait to get it. :-)"

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Verified
5/5

2012-11-16

"Very pleased with my order. A beautifull weddingdress! Fast delivery and super service!
"

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Verified
5/5

2012-11-16

"Hey!

I bought shoes from JenJenHouse. They were sent to Sweden and arrived in goog time for my wedding. I was very pleased with them in size, quality and price. So I would recommend JenJenHouse for quality for a good price!
"

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Verified
4/5

2012-11-16

"I order a pair of danceshoes, and they are absolutely beautiful! Waiting for my next pair right now. =)"

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Verified
5/5

2012-11-16

"Fabulous dress, fantastic fabric and colour, perfect fit (I supplied my own measurements). Received within 2 weeks. Very happy with purchase, will recommend your company to my friends and will order again. 2 drwbacks: had to pay and extra £10 for customs from DHL who didn't want to deliver unless I paid the fee (wasn't aware of that) and the dress was too long so had to have it shortened independently for £40 (half the price of the dress!). Make sure you get your measurements right if you have it tailor made."

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Verified
5/5

2012-11-16

"I ordered my wedding shoes from this site and am so happy with them. The shoes are perfect and the service was fast and easy. Thank you "

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Verified
5/5

2012-11-16

"Excellent service de la part de JenJenHouse. J,ai reçu ma robe très rapidement. J'ai dû aller chez la couturière pour un défaut de fabrication mais ils ont payé la réparation sans problème. J'adore ma robe. Le seul problème est le montant payé pour les douanes, dont j'ai trouvé très élevé. Ce devrait être inscrit et calculé dans le montant payé lors de l'achat."

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Verified
5/5

2012-11-16

"I just love the ballroom dance shoes. I can't stop buying them."

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Verified
5/5

2012-11-15

"I ordered my daughters wedding dress through JenJen and was so happy with the quality,fit it was exactly as the picture we chose from.Because of this we went back to JenJen and ordered 3 bridesmaids dresses and 2 flowergirl dresses. This time because one flowergirl dress was quite small I had a personel phone call from Sonny in Cina to check with me the size.
Wonderful polite person!!! As with the wedding dress all our dresses arrived promply, in perfect condition, fantastic fit and of the best quality. We highly recommend JenJen House. Bev Carr. Western Australia.
"

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Verified
5/5

2012-11-15

"excellent selection of dresses and the customer service is first rate. Any emails were replied to immediately. Super fast delivery for my dress. Will use again
many thanks
"

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Verified
1/5

2012-11-15

"DO NOT USE THIS COMPANY!!!! I bought dresses a month ago, paid the extra to have it made to size, was even measured by a professional. The design of brides dress was different than what I have ordered from the site for 30%.Got another 2 dresses (bridesmaids ) for one person but one of them was a whole size too big and very poorly made although it was the same size. Even worse, their was a sieal from the same fabric matched with one of them in the photo but we did not received that!! When I asked for that they said that it does not belong to the dress (like nickels and bracelet ) but it is not correct. They make it very difficult to get back for repairation. So the kost and the tax were very expensive comparing it with the same hier. It does not worth “DO NOT BUY FROM JENJENHOUSE.COM""

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Rep reply posted 2012-11-18
A rep from JenJenHouse.com, jenjenhouse_, has responded:

“Dear Johanke,

Sorry to hear that you are not satisfied with our dress. Our Customer Care Department has already sent you an email regarding your dress. We always put the customer's satisfaction in the first place and we are more than willing to solve the problem you have encountered.

Please check your mail box and give us an early reply. Thank you.”


Verified
5/5

2012-11-15

"Hi my name is mimidoo from Benue state nigeria. i ordered for my bridal dresses,tiara veil,anoes and make up brushes. i had serious issues on my payment order confirmation,infact i tot i lost it but immediately my payment was confirmed,my order got to me almost immediately like magic. i was so impressed,the dresses are beautiful. will forward my wedding pix in my dress soon.thank you jenjen house."

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