"I am in love with Jerry's. I stumbled upon this funky little art site when I wanted to begin painting. Whether you're into oils, watercolor, drawing, sculpture, or some other medium, Jerry's is going to have what you need.
The prices are very competitive and other craft stores in this region (like Michael's) are worthless when it comes to quality art products. Jerry's is the place to shop."
"I have no problems ordering from Jerry's. The website is easy to navigate and the checkout is also very smooth and easy."
"Used to be my favorite art supply site but they seem to be getting to busy for their own good. but now on the last two orders have had to wait more than 20min to talk to someone on the phone. really unacceptable. might have to do more with other companies. Also, they sent an equivalent product which was not at the quality the I expected. "
“We welcome your feedback to help improve your shopping experience. We do apologize for the long wait times that you have encountered when calling our customer service department. Thanksgiving week and Christmas are some of our biggest sale times when our call volume increases. Our email and Live chat team of customer service representatives are always available to help our customers. We want nothing less than perfection for our customers, and we look forward to your future online or over the phone orders. ”
"Unfortunately, my order had some back orders which I knew when ordering. However, the date as been adjusted a couple of times to later shipment. I ordered these brushes for a class I teach and my class series is ending. I still don't have the brushes. I will do the next series starting in Jan. I would like Jerrys to be more clear on the availability of the items on back order.
Thanks, Gail Martin"
“Thank you for placing your order with us at JerrysArtarama.com! We sincerely apologize for the long wait for your order delivery. Although items may appear in stock on our website, this notice does not guarantee availability. Our inventory system operates on the method of first in first out. If a customer places an order by phone or mail order and buys out the last of our stock of an item, it takes some time for the system to update and show on our website that the item is out of stock. The best way to find out if we have an item in stock is to call us at 1-800-827-8478 or email us at cs@jerrysartarama.com. Our email team does their best to respond within 24 to 48 hours, Monday through Friday during our regular office hours 9 to 6 pm, Eastern Time. We apologize for any inconvenience. The estimated arrival date to our warehouse that you see on our website is based on the shipment notification that we get from the manufacturer. This date is subject to change based on changes to the manufacturer's availability for the product or other cisrcumstances beyond our control.”
"My supplies were received earlier than expected and they were packed great without any issues."
“Thank you for choosing JerrysArtarama.com! We look forward to your future orders with us at JerrysArtarama.com!”
"How could I not appreciate free shipping and access to all the art supplies and equipment I need and want?
Thank you and Merry Christmas to everyone at Jerry's!
"
“Thank you for posting! We appreciate your comments on our service. Thank you for shopping with us at JerrysArtarama.com!”
"I am so happy with the watercolor brushes I purchased and the new customer sample pack that was included with my order. The prices are fair, the shipping time was reasonable, and I am sure to be back to shop again! "
“We are glad to hear everything arrived in good condition. Thank you for shopping with us at JerrysArtarama.com!”
"the product was good: but customer service is a lot to be desired: you should make your web site clear: I had the po box and physical address wrong: called and asked please change it: I was told no that they could not do that: I was charged 50.00 for shipping: more then the product cost: the order had just been done: But there was no help from the customer service what so ever: rude: for that reason I will never shop this site again: And will make sure that people know not to shop it either:"
“We regret to hear that you had trouble placing an order on our website and that customer service agent was unable to help you reroute the package that had been shipped to the wrong address. We apologize sincerely that one of our representatives was less than courteous with you. We prefer to speak to them in private about any misconduct. Please send us the name of the representative that you spoke to or your order number. You can email us at cs@jerrysartarama.com. Feel free to call and speak with a supervisor directly at 1-800-827-8478 with any further questions, comments, or concerns. Thank you very much for your honest feedback. We look forward to hearing from you soon so that we can improve your overall shopping experience. ”
"The quality and price of Jerry's Artarama can't be beat. Easy to order and they ship immediately. Keep up the good work:) "
“Thank you for your continued Patronage! We look forward to working with you again at JerrysArtarama.com!”
"Extremely Happy with my purchase."
“Thank you for your input. We look forward to your future orders with us at JerrysArtarama.com!”
"I have ordered 2 times in a month. It comes quickly and is accurate."
“We value your feedback. Thank you for shopping with us at JerrysArtarama.com!”
"Jerry's Artarama is my go to art supply online shopping... When I want to repurchase well known oil paints like Grumbacher Pre-Tested Oil paints, Winsor Newton or try a newer (to me) brand like Williamsburg... or paint brushes that my teach suggests or walnut oil I see other artists use ... or try new stretched canvas brands like Fredrix, Centurian, and most recently Senso Clear Primed Linen mid-tone (which I love because it starts me off with easy to see contrast of mixed paints so easier to get the darks and lights later). Jerry's Artarama has better prices every time I compare to other art suppliers because I always make sure to purchase enough to get free shipping."
“Thank you, for taking the time to recommend us to your colleagues! Thank you for your continued support and for choosing JerrysArtarama.com!”
"Excellent choice in Rembrandt soft pastel set. They came well packaged with no breakage."
“We appreciate your comments on our service. Thank you for shopping with us at JerrysArtarama.com!”
"The frames I, ordered were excellent and packed by experienced packers and no damage. The customer service was excellent and thank Ms.Kendi and her Supervisor for their help. I, thank you for the privilege to shop at Jerry's Artarama."
“We value your feedback. Thank you for shopping with us at JerrysArtarama.com!”
"I am a pastel artist and the biggest problem with pastels is the cost of framing. I saw a plein air frame sale at Jerry's and I took advantage of the opportunity. I couldn't be happier. They arrived in great packaging and 3 of 4 boxes were delivered in a couple of days. The thing is, the frames are really nice and save me a lot of money. This is a real success for me!"
“Thank you, for your feedback! We look forward to your future orders with us at JerrysArtarama.com!”
"I use Jerry's for all my painting supplies, not only do they have the best prices on the best equipment, but their customer service is second to none. They are my go-to now, and I really appreciate all the sales they run!"
“Thank you for your compliments. We look forward to your future order with us at JerrysArtarama.com!”
A rep from Jerry's Artarama, JerrysArtarama, has responded:
“Thank you for your continued patronage! We look forward to working with you again at JerrysArtarama.com!”