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Product & services pricing
4.66/5
Chance of future purchase:
4.66/5
Shipping & packaging:
4.69/5
Customer service:
4.66/5
Return/Replacement policy:
4.65/5
Featured Review


Verified
5/5

2023-06-14

absolutely gorgeous

"I received my package today. The rings are absolutely gorgeous. You guys rock jewelry.
Thank you so much
"

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Verified
5/5

2023-06-14

amazing

"I just want to thank you the first two rings are amazing I love them they are beautiful and I couldn’t be happier "

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Verified
5/5

2023-06-13

rec'd both rings

"Hi, rec'd both rings today thankyou. They are both (3 of) beautiful, thankyou so much for "

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Verified
5/5

2023-06-13

received my items

"Just received my items. They are great. Thanks so much."

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Verified
5/5

2023-06-13

beautiful

"My order came in today and I have to say the ring and necklace are beautiful. So happy when I order stuff from your site. "

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Verified
5/5

2023-06-13

so cute

"Hi! I’m doing well. I received the order already. It’s so cute. Thank you so much :)"

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Verified
5/5

2023-06-13

Worth the wait

"Just a quick note to say, although I was a bit impatient in waiting for my jewelry to be made…. It was Well Worth the wait! This jewelry is stunning and So well made. It goes way beyond my expectations. So Thank you and everyone who works on this jewelry for all that you do!
I am grateful!
"

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Verified
2/5

2023-06-03

Order late

"Hello

I tried a several times to Call you from France but nothing thé number is not working.
I ordered à ring with « express delivery 3-5 days » i send you an e-mail and nothing. When i tried to look the order is still « in process » how come? I ordered 28 may we are 3 june. Why did i payed for « express » if thé ring is still not coming.
I’m still waiting your feed-back
"


Rep reply posted 2023-06-08
A rep from Jeulia, jeulia, has responded:

“Hi, thanks for your feedback and sorry for any inconvenience caused. Delivery time = processing time (Normally 7-9 working days) + shipping time (as your choice). We'd love to get this issue straightened out for you. Could you please offer us your order number or the name/email used to place the order? Thanks.”


Verified
1/5

2023-05-31

Betrugsseite/ Fraude

"Kundenservice hat bisher nicht reagiert. Weder auf Nachfrage, wo die Lieferung bleibt - Lieferung kam dann nach 2 Wochen.
Noch reagierte der Kundenservice auf die Rückgabe/ Widerruf, den man auf der Website nicht auslösen kann, wenn man Bargeld zurück möchte. Der Link folgt auf eine Domainseite, die zum Verkauf steht- Betrug!!!

Der gekaufte Ring hat eine miese Qualität.
Durchweg negative Erfahrung! Weitere Schritte werden eingeleitet.

UPDATE, Kundenservice kann Feedback kommentieren, aber sich sonst nicht auf Tickets/ E-Mails melden. Durch und durch Betrug!
"

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Rep reply posted 2023-06-01
A rep from Jeulia, jeulia, has responded:

“Hallo, vielen Dank für Ihr Feedback und entschuldigen Sie die entstandenen Unannehmlichkeiten. Lieferzeit = Bearbeitungszeit (7–9 Werktage) + Versandzeit (5–15 Werktage). Bitte überprüfen Sie die Bestätigungs-E-Mail. Wir haben die Bestellung verschickt und alles innerhalb der versprochenen Fristen geliefert. Ich hoffe auf Ihr Verständnis dafür. Darüber hinaus verfügen wir über umfassende After-Sales-Services. Wenn es ein Qualitätsproblem gibt, teilen Sie uns dies bitte mit. Wir werden unser Bestes geben, um Sie zufrieden zu stellen. Danke.”


Verified
5/5

2023-06-01

fits perfectly

"I actually just received my ring!!!! It’s BEAUTIFUL and fits perfectly!!! Thank you so much for your help!"

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Verified
5/5

2023-06-01

beautiful

"You have no idea what this means to me! Thank you so very much. And it's beautiful, my syster will love it. "

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Verified
5/5

2023-06-01

arrived today in time

"I just wanted to say a big thank you, the necklace arrived today in time for stepmum's birthday. "

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Verified
5/5

2023-06-01

received it

"I received it the other day. I’m very happy with the quality of the necklace thank you. "

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Verified
2/5

2023-05-31

Return / Refund Concern

"Hello,
I have tried to contact customer services to arrange a return but still had no reply or advice of returns address to return one of the rings that does not fit. I will follow up with outcome. Hopefully everything is sorted soon.
"

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Rep reply posted 2023-06-01
A rep from Jeulia, jeulia, has responded:

“HI, thanks for the message and sorry for that. After checking, we still have not received the email from you. We have already sent you an email. Please check. We would like to solve the problem for you and looking forward to hearing from you soon. Sorry again. ”


Verified
5/5

2023-05-24

above my expectations

"I just received my order and honestly, it is above my expectations! The rings are really nice looking and my husband and I are really loving them. "

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