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202,294 reviews
4.44 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
5/5

2021-08-24

Great deals on Boots

"Thank You JustFab...The order arrived just on time and in good Condition/New ware for me to utilize in special occasions, or just for fun around the house...!

Diffenitly in the future, I will possibly buy some more items and/or merchandise from you guys...Delivery was fast, and the packaging was good....A Great Gift for Myself and for others as well..!
"

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Rep reply posted 2021-09-29
A rep from JustFab, Samar B., has responded:

“Hi Gerardo,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Cathy”


Verified
4/5

2021-08-24

They have my size(12)

"The shoes are cute. The heel portion is a little too narrow and I don't wear a wide so I didn't order wide. The rest of the shoe fit fine."

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Rep reply posted 2021-09-29
A rep from JustFab, Samar B., has responded:

“Hi Darchelle,

Thanks for sharing your feedback on your purchase and our sizes! You can expect more styles on the website soon!

Best,
Cathy”


Verified
5/5

2018-01-18

Great customer service

"A+ service. thank you!!!!"


Rep reply posted 2018-01-19
A rep from JustFab, Sherry E., has responded:

“Hello Christine,

Thank you for giving JustFab a positive feedback! Have a Fabulous day!

Best,
Sherry”


Verified
5/5

2021-08-23

Amazing

"I love just fab it’s amazing "

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Rep reply posted 2021-09-29
A rep from JustFab, Samar B., has responded:

“Hi Charlotte,

Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!

Best,
Cathy”


Verified
5/5

2021-08-22

Hehehr

"Good I like shoes so much "

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Rep reply posted 2021-09-29
A rep from JustFab, Samar B., has responded:

“Hello Alexis,

Thank you for taking the time to share your awesome experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
5/5

2021-08-21

Always a great experience!

"Have been a loyal customer for years! "

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Rep reply posted 2021-09-29
A rep from JustFab, Samar B., has responded:

“Hello Shannon,

Thank you for your review. We are happy to hear that you are happy with our service. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark”


Verified
5/5

2021-08-20

On time

"They have good stuff their shipping is perfect "

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Rep reply posted 2021-08-20
A rep from JustFab, Member Services, has responded:

“Hello Annette,

We are happy to know that you love your purchase and received it on time. Thank you so much for such lovely feedback!

Best,
Bella”


Verified
5/5

2021-08-19

Smooth process

"Items were available in my size and smooth checkout."

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Rep reply posted 2021-08-19
A rep from JustFab, Member Services, has responded:

“Hello Jessica,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Nelle”


Verified
5/5

2021-08-19

Superb.

"Nothing negativo to say. Always pleasant. Been a customer and seller for 2-3 years meow. :)"

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Rep reply posted 2021-08-19
A rep from JustFab, Member Services, has responded:

“Hello Brittney,

Thank you for your review. We are happy to hear that you are happy with our service. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark”


Verified
5/5

2021-08-18

Great company on returns!!!

"Working with Paul was easy! He just tackled my problem efficiently and fast!!!"


Rep reply posted 2021-08-18
A rep from JustFab, Member Services, has responded:

“Hello Michele,

Thank you very much for such a great review! We really work hard to provide the best service that we can. We will make sure to let Paul get the recognition he deserved. He sure is a great asset!

Best,
Nelle”


Verified
5/5

2018-10-16

Everything’s Great!

"I’m sooo completely happy with everything I’ve ordered from Just Fab! It’s so great to buy or skip a month and it’s all at my discretion!"

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Rep reply posted 2018-10-17
A rep from JustFab, JBisquera, has responded:

“Hi Rebekah,

Thanks for your awesome feedback! We are happy that we were able to help you have an easy shopping experience. We love hearing from fabulous members like you!

XOXO,
Jane”


Verified
5/5

2021-06-04

I have a good experience with just fab Arminda

"From just fab the products is the hight quality , it's coming always on time I recommend my family and friend to just fab. Thank you just fab I appreciate your service and product"

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Rep reply posted 2021-06-05
A rep from JustFab, Member Services, has responded:

“Hello Arminda,

Awesome! We are thrilled that you loved our products and great prices. We put member experience and satisfaction our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words, and we look forward to your next purchase!

Best,
Nelle”


Verified
1/5

2021-08-17

Never will buy anything from them again!

"Placed an order, only received 1 item, never was I notified that something was out of stock. Tried to use my credit and was billed 3 times for the same item, which now I have to wait up to 7 days to get credited back into my account, easily taken out of my account so why so long to credit it back into my account? Cancelled my membership and did not get a refund of $39.95 which should be credited to my account. I won't ever see it. I will never shop at this site again. "

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Rep reply posted 2021-08-17
A rep from JustFab, Member Services, has responded:

“Hello Paula,

We are sorry for the overall experience you have encountered with JustFab. We continuously strive to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.


Best,
Nelle”


Verified
5/5

2021-08-17

I love SHOES

"I love the ease of shopping and the quick delivery time! Lots of options and styles. Never gets old! "

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Rep reply posted 2021-08-17
A rep from JustFab, Member Services, has responded:

“Hello Millie,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. We are glad to know your order arrives early! Enjoy your purchase.

Best,
Nelle ”


Verified
5/5

2021-08-16

Love JustFab

"Always satisfied with my purchases. "

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Rep reply posted 2021-08-16
A rep from JustFab, Member Services, has responded:

“Hi Julie,

Thank you for such a wonderful review and loyalty! You can expect more styles on the website soon!

Best,
Cathy”