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202,294 reviews
4.45 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
4/5

2021-08-02

Great

"I was a little worried as my shoes took some time to be shipped but once it was shipped Justfab was all over my email and I love that "

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Rep reply posted 2021-08-02
A rep from JustFab, Member Services, has responded:

“Hello Kephesia,

Happy to hear that your concern was taken care of! Apologies once again for the trouble, but happy it all came together in the end.

Best,
Nelle”


Verified
5/5

2021-08-02

Excellent customer service

"Great , friendly , excellent customer customer service "

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Rep reply posted 2021-08-02
A rep from JustFab, Member Services, has responded:

“Hi Martha,

We love you and your wonderful review! Our mission is you, and we are so glad to know that you are satisfied with the help that was given. We are excited for you to receive your order!

Best,
Cathy”


Verified
5/5

2021-07-29

Happy Bargains

"I bought my sister two pairs of shoes. Both were very good deals. They should arrive in time for her birthday. I've been pleased with the quality in the past. That's why I bought them."

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Rep reply posted 2021-07-29
A rep from JustFab, Member Services, has responded:

“Hello Jacqueline,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2021-07-31

Customer Service

"I spoke with a supervisor and she was an active listener and helped to solve my problem. She cared about my concerns and addressed them. "

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Rep reply posted 2021-08-01
A rep from JustFab, Member Services, has responded:

“Hello Lamont,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad”


Verified
5/5

2021-07-31

Greats sales!

"I have been a just fab member for about 6 years. I buy most of my shoes at Justfab"

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Rep reply posted 2021-08-01
A rep from JustFab, Member Services, has responded:

“Hello Genoveva,

Thank you for your awesome review! We are so fortunate to have members like you who continuously admire our products and services. Have a fabulous day!

Best,
Jane


Verified
5/5

2021-07-31

The shoes are amazing and very affordable and for someone who's really impatient they break the records

"Absolutely amazing I will be back really soon"

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Rep reply posted 2021-08-01
A rep from JustFab, Member Services, has responded:

“Hello Guerdjie,

Thank you for taking the time to share your awesome experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
4/5

2021-07-31

Standard is Fab

"Ordered many items, delivered fast. Standard products."


Rep reply posted 2021-08-01
A rep from JustFab, Member Services, has responded:

“Hello Ruhilal,

On behalf of all of us at JustFab, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad”


Verified
5/5

2021-07-31

BLOWN AWAY

"SHOES AND OTHER ACCESSORIES LOOK FABULOUS AND ARRIVED WAY EARLIER THAN EXPECTED "

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Rep reply posted 2021-07-31
A rep from JustFab, Member Services, has responded:

“Hello Tyrone,

We are happy to know that you love your purchase and received it on time. Thank you so much for such lovely feedback!

Best,
Bella”


Verified
4/5

2021-07-30

Good!

"Good quality product and good customer service!"

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Rep reply posted 2021-07-30
A rep from JustFab, Member Services, has responded:


Hello Nicole,

Thank you for your positive review and for sharing this with others that you like our service and product quality. It was a great feeling that we were able to meet your satisfaction in online shopping.

Best Regards,
Clark”


Verified
5/5

2021-07-29

Just fab i

"I love JustFab company. I am a member for over 8 years. During covid this has been one of my past times shopping on the site. The products are excellent quality and I am satisfied with the service."

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Rep reply posted 2021-07-29
A rep from JustFab, Member Services, has responded:

“Hello Jacqueline,

Wow! We love you too! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle”


Verified
4/5

2021-07-29

"delivery was fast, quality of the item was worth the price."

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Rep reply posted 2021-07-29
A rep from JustFab, Member Services, has responded:

“Hello Laura,

Thank you for your review. We are happy to hear that you are happy with our delivery, quality, and pricing. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark”


Verified
5/5

2021-07-29

Awesome

"Everything has been great ! "

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Rep reply posted 2021-07-29
A rep from JustFab, Member Services, has responded:

“Hello Kimrey,

Thank you for the positive feedback! We are happy to know that you love our products and services!

Best,
Jane


Verified
2/5

2021-07-29

Website kept malfunctioning

"I wanted to look better on the website however, when I would browse, the website kept showing items and then it would disappear showing that nothing was available to view. "

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Rep reply posted 2021-07-29
A rep from JustFab, Member Services, has responded:

“Hello Ashley,

We're sorry to hear that you had trouble using our website. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Bella”


Verified
5/5

2021-07-26

Awesome

"I really love the deals that they offer and they don’t take a long time to get delivered."

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Rep reply posted 2021-07-26
A rep from JustFab, Member Services, has responded:

“Hello Mary,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, delivery, and style just for you!

Best,
Nelle”


Verified
5/5

2021-07-26

Fast shipping! Quality Products!

"Sizing is perfect! I love every product! from shoes to clothing. I'm in love. Prices are affordable for the quality. 5 stars all the way:)"

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Rep reply posted 2021-07-26
A rep from JustFab, Member Services, has responded:

“Hello Marison,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle