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202,294 reviews
4.44 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
3.68/5
Shipping & packaging:
3.80/5
Customer service:
3.66/5
Return/Replacement policy:
3.80/5
Featured Review


Verified
5/5

2021-08-08

Always fabulous everything every time.

"I always have the best items."

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Rep reply posted 2021-08-08
A rep from JustFab, Member Services, has responded:

“Hello Charlie,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
5/5

2021-08-07

Love It

"I’m so glad I stumbled across this store. I was itching to get some new heeled sandals and they had the perfect ones! With the VIP sale and first pair $10, In going on my LA trip with some really cute feets."

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Rep reply posted 2021-08-08
A rep from JustFab, Member Services, has responded:

“Hello CeAsiah,

Thank you for taking the time to share your awesome shopping experience with others! We hope you'll like your purchase and please feel free to give feedback once you receive it. Have a fabulous day!

Best regards,
Chad”


Verified
4/5

2021-08-07

Just Fab is just Fab!!

"Great deals great prices and awesome help if u need it and fast delivery!! I Love just fab and so will u!"

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Rep reply posted 2021-08-08
A rep from JustFab, Member Services, has responded:

“Hello Jaime,

On behalf of all of us at JustFab, we would like to thank you for sharing this awesome review of our deals, prices, and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad”


Verified
5/5

2021-08-07

Best website ever

"Like it, good qualities, reasonable price and fast shipping "

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Rep reply posted 2021-08-07
A rep from JustFab, Member Services, has responded:

“Hello Dieuveline,

Amazing! Thank you so much for your fantastic feedback! We hope you will always enjoy the quality of our merchandise and our items' affordability! Have a nice day!

Best,
Bella


Verified
5/5

2021-08-06

The Perfect Pair of Shoes

"Each time I visit JustFab, I find the perfect pair of shoes. JustFab has a wide selection of shoes to choose from. They have handpicked recommendations that fit your style. Of course, you can find other styles if you need to. JustFab also offers a variety of clothes, handbags, and accessories. It is a one stop shop for all your wardrobe needs."

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Rep reply posted 2021-08-06
A rep from JustFab, Member Services, has responded:

“Hello Sylvia,

Wow! Thank you for such an excellent review. We appreciate your time sharing how satisfied you are with the selections we offer. That is what we always aim for, your satisfaction.

Best,
Bella”


Verified
5/5

2021-08-06

"I have loved everything acquired, good quality, comfort"

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Rep reply posted 2021-08-06
A rep from JustFab, Member Services, has responded:

“Hello Kissairy,

Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle”


Verified
5/5

2021-08-05

Excellent

" The Best!
Excellent shopping
"


Rep reply posted 2021-08-05
A rep from JustFab, Member Services, has responded:

“Hello Helen,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Rest assured we will continuously create more sizes and the highest quality products to choose from. Have a great day!

Best,
Nelle”


Verified
5/5

2021-08-05

Love their customer service.

"Very friendly and polite. Unusual for these days. Nice ."

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Rep reply posted 2021-08-05
A rep from JustFab, Member Services, has responded:

“Hello Norma,

Thanks for writing a review! JustFab promises to provide high-quality and affordable products for you as well as an outstanding member service experience. Have a great day!

Best,
Nelle”


Verified
2/5

2021-08-05

"I have trouble finding items I really love"


Rep reply posted 2021-08-05
A rep from JustFab, Member Services, has responded:

“Hello Mayra,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.


Best,
Nelle”


Verified
3/5

2021-08-04

Process is annoying

"I find it annoying that every time I click to view a product the popup for email comes up. I already receive the email and don't need to be asked 100 times as I attempt to shop."

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Rep reply posted 2021-08-04
A rep from JustFab, Member Services, has responded:

“Hello Jill,

We're sorry to hear about your recent shopping experience with us. Our Member Services team will get in touch with you within 48 hours for further assistance.

Best,
Bella”


Verified
5/5

2021-08-03

Client

"I love their shoes and quickly my orders arrived to me. Love it.."

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Rep reply posted 2021-08-04
A rep from JustFab, Member Services, has responded:

“Hello Marchelle,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in service and style just for you!

Best,
Nelle”


Verified
3/5

2021-08-03

too much of a hassle

"bought 3 different shoes, all a size 7, all fit different... boots barely fit at all; shoes not comfortable... now i have the inconvenience and hassle of needing to ship them back and try to exchange :("


Rep reply posted 2021-08-03
A rep from JustFab, Member Services, has responded:

“Hello Kenya,

We are sorry to hear if you find our shoes uncomfortable. For further assistance, our Member Services team will be contacting you within 48 hours.


Best,
Nelle”


Verified
1/5

2021-08-03

It doesn’t make sense

"I haven’t received my purchase yet and I got it in June it is now august. They canceled my membership out of nowhere! And I haven’t received my shoes which I paid for and the money was definitely taken out of my account."

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Rep reply posted 2021-08-03
A rep from JustFab, Member Services, has responded:

“Hello Johanna,

We are sorry to hear if you haven't received your order yet. For further assistance, our Member Services team will be contacting you within 48 hours.


Best,
Nelle”


Verified
5/5

2021-08-03

Awesome sauce

"Amazing love it great job"

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Rep reply posted 2021-08-03
A rep from JustFab, Member Services, has responded:

“Hello Danielle,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle”


Verified
1/5

2021-08-03

Website problems

"Skip option doesn't show up on the 1st or 2nd "

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Rep reply posted 2021-08-03
A rep from JustFab, Member Services, has responded:

“Hello Nancy,

Thank you for writing a review! We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our website and skip-the-month feature. We value you as a member and want to make things right! Our Member Services Team will email you within 24-48 hours.

Best,
Chad”