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202,322 reviews
4.50 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.06/5
Chance of future purchase:
3.78/5
Shipping & packaging:
3.87/5
Customer service:
3.75/5
Return/Replacement policy:
3.86/5
Featured Review


Verified
1/5

2020-12-09

Shipped

"Its my first order they say is shipped and it hasnt even at the usps yet so where is my order still sitting at a warehouse."


Rep reply posted 2020-12-10
A rep from JustFab, Member Services, has responded:

“Hello Virginia,

Thanks for sending your review! We will be sending you a private message within 48 hours to discuss further the status of your order.

Best,
Bella”


Verified
1/5

2020-12-09

Boots

"I ordered 2 pr. Of "


Rep reply posted 2020-12-10
A rep from JustFab, Member Services, has responded:

“Hello Debra,

Thanks for writing a review regarding the boots you ordered! Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle


Verified
5/5

2020-12-09

Fabulous!!!

"I love everything and almost every pair that I’ve bought from her has been super amazing!!"

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Rep reply posted 2020-12-10
A rep from JustFab, Member Services, has responded:

“Hi Semanti,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered!

Best,
Cathy”


Verified
3/5

2020-12-09

Okay selection

"Selection doesn't change much. Shipping very very slow."

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Rep reply posted 2020-12-10
A rep from JustFab, Member Services, has responded:

“Hello Judith,

Thank you for sending your review! Although you are satisfied with the selections we offer, we still want to make sure that you are 100% happy staying with us. Our Member Services team will get in touch with you within 48 hours for further assistance.

Best,
Bella ”


Verified
3/5

2020-12-09

A couple really cute boots

"But the style colors I was interested in were all not available in my size. I got one thing. "

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Rep reply posted 2020-12-10
A rep from JustFab, Member Services, has responded:

“Hello Katherine,


We're sorry to know that you are disappointed with the availability of our products in the size that you like to order. Our Member Services team will email you within 48 hours to assist you.

Best,
Bella”


Verified
5/5

2020-12-09

Great shoes

"I have always been happy with the shoes I have purchased"

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Rep reply posted 2020-12-10
A rep from JustFab, Member Services, has responded:

“Hello Deborah,

Thank you for the positive feedback! We are happy to know that you love all our products.

Best,
Nelle”


Verified
5/5

2020-12-09

Great experience

"I love the ease of the site. It was a great experience. The only thing I didn’t like was not receiving an email confirmation for my order. "

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Rep reply posted 2020-12-10
A rep from JustFab, Member Services, has responded:

“Hi Teresa,

We appreciate your feedback on your purchase! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy”


Verified
5/5

2020-12-09

Knocking boots

"Extreme compliments from everyone!"

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Rep reply posted 2020-12-10
A rep from JustFab, Member Services, has responded:

“Hello April,

Thank you for taking the time to share your awesome experience with others! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad”


Verified
5/5

2020-12-09

"It was a great experience"

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Rep reply posted 2020-12-10
A rep from JustFab, Member Services, has responded:

“Hello Willie,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad”


Verified
5/5

2020-12-09

Love boots

"Beautiful quality an fast shipping. "

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Rep reply posted 2020-12-10
A rep from JustFab, Member Services, has responded:

“Hello Cheryl,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!


Best,
Nelle”


Verified
4/5

2020-12-09

On time delivery

"This is a gift. Will update after Christmas "

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Rep reply posted 2020-12-10
A rep from JustFab, Member Services, has responded:

“Hello Kenneth,

Thank you for choosing us! We appreciate your feedback. We hope that you'll enjoy your purchase!

Best,
Jane”


Verified
4/5

2020-12-09

Great selection

"Great selection of the latest style in shoes in a variety of sizes. Price point is very good for fashion wear shoes and accessories. Quality is not fantastic but the shoes are priced accordingly. Shipping is fast. I have an item to return so will see how that goes. Overall great for convenience, price point, and fashion forward shoes. "

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Rep reply posted 2020-12-10
A rep from JustFab, Member Services, has responded:

“Hello Cyndi,

Thanks that you like our prices, products, and selection! We are sad to know about the negative experience you had with the quality of your order. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.

Best,
Chad”


Verified
5/5

2020-12-09

Marvelous

"Great online service at the moment until my package arrives"


Rep reply posted 2020-12-10
A rep from JustFab, Member Services, has responded:

“Hi Shela,

We love your wonderful review! We always want to make sure that the website is as friendly as possible to make your shopping experience easy. It’s a goal met for us knowing that you are satisfied!

Best,
Cathy”


Verified
1/5

2020-12-09

The absolute worst

"Had ti call tgem abiut 15 time to get mybordee right.which btw still is not right they withdrew money fro. 2 different accounts and tgeci have to wait 10 business days to get reimbursed.just awful "


Rep reply posted 2020-12-09
A rep from JustFab, Member Services, has responded:

“Hello Elizabeth,

Thank you for writing a review regarding your experience while checking out. We will contact you within 48 hours for further assistance.

Best,
Nelle ”


Verified
5/5

2020-12-09

Great

"I found some really cute boots at a really cheap price and I am pretty sure the shipping time will be pretty short too!"

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Rep reply posted 2020-12-09
A rep from JustFab, Member Services, has responded:

“Hi Jessica,

Thanks for your purchase and for giving us a 5-star rating! We are so excited for you to receive your order. We hope you like it!

Best,
Cathy”