"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"I find the quality is just okay, the photos always look better than the real thing. ANd when it comes to shoes while the sizing run true, I find the comfort level is always lacking, every pair of shoes I have gotten have need extreme amounts of break in if they are not slippers, even sandals have no bend or give, and sneakers or other shoes just rip up my ankles. I think I keep it because I have there partner company fabletics but I haven't been happy with it. "
"Always has great deals. I never have a issue looking for what I want. I even found a great Christmas gift for someone on here. The prices are so amazing and you rack up on points and layer can use them to purchase items. I just ordered a pair of boots using some points for 12.00. This store is amazing and worth it. Thank you just fab "
“Hello Carmen,
Thank you so much for the awesome feedback! We are happy to know that you had a great experience and love our products and services! Have a fabulous day!
Best,
Jane”
"It's been over 2 weeks since I placed my order and it still has yet to come "
“Hello Katrina,
Thank you for writing a review! We are sorry to hear if you still haven't received your order yet. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle”
"I'll give 5 starts when I recieve my boots."
“Hello Desiree,
Thank you for choosing us! We appreciate your feedback. Feel free to edit your review once you receive your purchase. We hope that you'll enjoy your purchase!
Best,
Jane”
"I ordered 3 pairs of boots from JUSTFAB. great VIP prices. then when to ship...not allowing me to ship. Called customer services...she coudnt help as the site had no shipping due to my address....WHAT?????? I get packages from AMAZON and other online stores all the time. I had to change my address to my aints addresss in the Bronx before it would allow the shipping to go through. what would have happened if I had NO OTHER ADDRESS????"
“Hi Ann,
We appreciate your feedback on your order! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"Ordered 3 items that all said "true to size".i ordered my normal size. All 3 items are too small...2 of them i can't even get my foot into."
“Hello Kimberly,
We are sorry that you are not pleased with the sizing of our items. Our Member Services will be in touch within 24 to 48 hours for further assistance.
Best,
Bella”
"Almost always the right fit! About 99% and the ones I exchange fit instantly and it's fast shipping!"
“Hello Shay,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle”
"I was under the assumption that my order would come on the same date next month of when I first put my order in. Little did I know that it would come to weeks later and I would not be prepared for the payment to be taken out of my account. I’m sure it’s possibly stated somewhere in little writing that that is the case, but it would be nice to inform people a little clearer. "
“Hello Ceanna,
Thank you for the feedback! We are sorry to hear that you dislike the monthly member credit charge. We are continuously striving to satisfy our member’s needs as much as possible so we will be contacting you within 24-48 hours for further assistance.
Best,
Jane”
"Nice affordable shoes with fast delivery."
“Hello Julie,
Thank you for your lovely review! We sincerely appreciate it and we’re always happy to hear that our members are satisfied. I hope you have a great day!
Best,
Jane”
"I bought 4 pairs of boots for my mom, my 1st pair never came? But the 3 from my second order arrived in a speedy manner and she says they all fit great and she absolutely loves them."
“Hello Chadel,
Thanks that you love our products! We are sad to know about the negative experience you had with your 1st pair. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad”
"I love looking at the all the clothing and especially the boots"
“Hello Pamela,
We love to hear your wonderful review! It is always our goal to serve you the best we can, and we are glad to know that we delivered!
Best,
Nelle”
"My experience was fine I had no issue but I heard some negative things about your shipping careers that you use I believe it's LaserShip I heard that they're not very good with packages and delivering them so I hope this won't be an issue with me"
“Hello Andrea,
Thanks for writing a review! Your comments regarding our shipping service will help us know what we can do better. We hope you have Fabulous experiences with us in the future!
Best,
Daniel
”
"I ordered a pair of boots from them over 2 weeks ago and im still waiting to receive them. It said they would be here by the 2nd so on the 2nd the day changed to the 3rd then the 5th and now nothing and im still yet to receive what I paid for"
“Hi Alexis,
We appreciate your feedback on your purchase! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"fast, fun, will order again"
“Hello LeeAnne,
We strive to provide all our members with excellent service! Thanks for the amazing review!
Best,
Daniel
”
"Received all my shoes in a good timely manner. "
“Hello Roland,
Wow! Thank you for such a wonderful review. We appreciate your time sharing how satisfied you are with how fast your order arrived. That is what we always aim for, your satisfaction.
Stay Awesome!
Best,
Bella”
A rep from JustFab, Member Services, has responded:
“Hi Heather,
We appreciate your feedback on the quality of your purchase! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”